Qamrul Mustafa

• Perform testing on Java based ERP application, including functionality testing on workstation-based pc with ensuring 100% accuracy of customer defined system requirement
• Wrote and modified test cases, performed acceptance and regression test for new modules
• Worked with design teams to find and resolve bugs quickly, ensuring all critical releases are conducted in a timely manner
• Testing product upgrade feature, which improved productivity - Lead failure investigations, conduct necessary analysis and perform corrective action for customer-related failures.

• Coordinated with internal departments to understand procurement needs and specifications, ensuring accurate fulfilment of requirements.
• Negotiated with suppliers and implemented contracts to secure value for money and maximize resources.
• Negotiated pricing, credit terms and transportation with suppliers.
• Evaluated supplier quotations and conducted comparisons to leverage and deliver on budgets.
• Built strong relationships with suppliers to optimize performance and guarantee contract deliverables.
• Consulted with suppliers, reviewed contracts and evaluated quotations.

• Maintaining desktop applications, local area networks, IT security and telecommunications
• Developing annual budgets for new and ongoing projects and ensuring operation within parameters
• Providing wireless communication for site employees
• Supply, tracking and supervising all kinds of spare parts
• Planning and loading or unloading all slaughtered animals in cold storage
• Fulfilling all facet or requirements of snag list
• Creating user accounts and security groups
• Maintaining passwords, data integrity and file system security
• Active Directory Configuration and Management
• Data backup and advanced data recovery (SCADA System)
• Install network cabling and devices
• Enable to create main controller for all SCADA unit system.

• Installed and updated software applications, ensuring compatibility and smooth operation across departments.

• Kept detailed and accurate inventory of all local hardware and software, updating promptly and addressing missing information.
• Provided first-line support to users, diagnosing hardware and software issues swiftly to minimize downtime.
• Installed and configured computer hardware operating systems and applications.
• Monitored IT equipment levels and anticipated future demand, ordering new equipment when needed.
• Assisted in the implementation of IT policies and procedures, promoting compliance and best practices.
• Facilitated user training sessions on new software and best practices, boosting productivity and IT literacy.
• Troubleshot system and network problems, diagnosing and resolving hardware and software faults.
• Configured and maintained computer systems and networks, enhancing overall IT infrastructure reliability.
• Kept detailed records of new installations and related licenses.
• Backed up servers regularly to reduce data loss.
• Set up new workstations for users with proper cables, equipment and software.
• Built and maintained good working relationships with colleagues across business to increase IT support capabilities.

• Handled national and international travel arrangements, ensuring accuracy of relevant information and booking details.
• Took detailed minutes in meetings, circulating information and relevant actions and chasing up accordingly.
• Monitored office supplies and negotiated with suppliers to secure cost-effective contracts.
• Handled incoming calls and emails with warmth and professionalism, redirecting enquiries to relevant staff.
• Supported human resources tasks, such as recruitment, induction, and record-keeping, contributing to a positive work environment.
• Handled confidential documents and information with discretion, upholding the privacy and security of the organization.
• Provided IT support and troubleshooting, ensuring minimal disruption to office operations.
• Coordinated international travel arrangements, including flights, accommodation, and itineraries, for senior executives.
• Arranged international travel, visas, accommodation, and itineraries for executives to facilitate seamless business operations.
• Organized corporate events, including conferences and dinners, to enhance company culture and stakeholder engagement.
• Scheduled and confirmed appointments for clients, customers, and executives to maximize time management.
• Monitored inventory of office supplies and placed orders when necessary to avoid disruptions.
• Took messages from clients and relayed them to relevant staff promptly.
• Maintained organized calendar covering team meetings, trips and appointments.
• Prepared and processed wills, deeds and legal briefs.

• Collaborate effectively with IT support teams, enabling swift maintenance and repair for system faults.
• Used outstanding troubleshooting abilities to quickly diagnose and fix system and software issues.
• Monitored system upgrades, which included patches, service packs, hot fixes and new configurations.
• Demonstrated outstanding fault-finding and problem-solving skills, providing swift solutions to network and infrastructure issues.
• Diagnosed hardware and software faults quickly and effectively for optimal network operations.
• Configured and serviced software across diverse equipment, including routers, servers and Firewalls.
• Provided professional, reliable desktop, laptop and server support, reducing operational downtime due to system faults.
• Installed and configured various operating systems and applications, enhancing system capabilities.
• Coordinated with vendors and external support teams to resolve hardware and software issues promptly.
• Participated in planning and implementing network expansions and upgrades to support organizational growth.
• Installed, configured and maintained LAN software and hardware related to servers, personal computers and printers.
• Trained junior network administrators and IT staff, sharing knowledge and best practices for network management.
• Implemented and configured new hardware and software solutions to enhance network performance and reliability.
• Confirmed software certifications remained valid and up-to-date for continued operational compliance.
• Installed hardware and software components for reliable network system.
• Installed and configured various software and hardware for smooth-running systems operation.
• Supply chain and Logistic support

• Maintain, troubleshoot, repair and administer local area networks (LANs), wide area networks (WANs), mainframe networks, computer workstations, connections to the Internet and peripheral equipment
• Evaluate and install computer hardware, networking software, operating system software and software applications
• Operate master consoles to monitor the performance of computer systems and networks and to coordinate access and use of computer networks
• Provide problem-solving services to network users
• Perform routine network start up and close down and maintain control records
• Perform data backups and disaster recovery operations
• Conduct tests and perform security and quality controls
• Perform shell scripting or other basic scripting tasks
• May supervise other workers in this group.
• Supports, coordinates and performs various administrative functions for the local network management team.

• Collaborates and works well with all members of the Network Management team