Qassim Ahmed Al Qassim
Qatif
Summary
Computer and Information Technology graduate from Jubail Industrial College, specializing in computer hardware maintenance. Proficient in diagnosing and resolving software and hardware issues, leveraging strong analytical skills to implement effective solutions. Eager to contribute to dynamic IT environments, bringing adaptability, quick learning, and a unique blend of flexibility and creativity.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Technical Support Specialist
Taajeer Group
08.2022 - Current
- Eager to contribute to dynamic IT environments, excelling in understanding colleagues' unique needs and delivering immediate, sustainable solutions. Enthusiastically directed towards applying skills to optimize systems and address complex technical challenges, offering a distinctive blend of flexibility and creativity to the IT profession. Demonstrates commitment to staying abreast of industry trends and utilizing advanced problem-solving skills, positioning as a valuable asset in navigating the ever-evolving landscape of Information Technology.
Enhancements:
- Committed to optimizing systems and addressing complex technical challenges for measurable results.
- Proficient in understanding and fulfilling colleagues' unique needs with immediate, sustainable solutions.
- Demonstrates a distinctive blend of flexibility and creativity in approaching IT challenges.
- Maintains a commitment to staying abreast of industry trends and utilizing advanced problem-solving skills.
Technical Support
Royal Commission for Jubail & Yanbu
01.2022 - 06.2022
- I served at the Royal Commission in Jubail Industrial City, providing technical support for the repair, replacement, and maintenance of computer systems. In this role, I applied knowledge gained from academic pursuits to address a spectrum of issues, enhancing efficiency in computer hardware and ensuring optimal printer functionality. Responsibilities extended to troubleshooting and upgrading computer components, showcasing proficiency in practical application beyond theoretical understanding.
Education
Associate of Science - Computer and Information Technology
JUBAIL INDUSTRAL COLLEGE
JUBAIL06.2022
Skills
- Microsoft Office
- Computer Skills
- IT Troubleshooting
- Active Directory
- Oracle (ERP)
- Help-Desk
- Desktop Component Repair
- Remote IT Implementation
- Desktop support
- Technical issues analysis
- Data recovery
- Software diagnosis
- Software Debugging
Certification
- Cyber Security
- Introduction in the information Technology
- Microsoft Excel
- Microsoft Outlook
- Microsoft Word
- Technical Tools
- IT in the workplace- master Microsoft office
- Fiber optic technology and internet speeds
- Awareness of Cybersecurity Risks
- Introduction to Fiber Optic Cables
- Microsoft Power point
Languages
Arabic
Proficient
C2
English
Upper intermediate
B2
Timeline
Technical Support Specialist
Taajeer Group
08.2022 - Current
Technical Support
Royal Commission for Jubail & Yanbu
01.2022 - 06.2022
Associate of Science - Computer and Information Technology
JUBAIL INDUSTRAL COLLEGE
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