Rawan Alotaibi
Riyadh
Summary
Specialist in increasing productivity and customer satisfaction while driving revenue and sales. I can direct and manage the account of many merchants who is dealing with the company. I'm able to work under great pressure and act correctly according to what happens. I have the ability to fully manage and operate branches in addition to increasing efficiency, streamlining procedures and improving employee morale with hands-on leadership style.
Overview
6
6
years of professional experience
Work History
Merchant Success Assosiate, Sales Specialist
Flextock
02.2023 - 02.2024
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Streamlined inventory management tasks for increased efficiency and accuracy.
- Developed and maintained positive relationships with vendors, resulting in better pricing and terms.
- Analyzed sales data to identify trends, optimize stock levels, and improve product offerings.
Sales Representative Assistant Manager
Hamsa Abdulhadi Foundation
01.2021 - 04.2022
- Boosted sales performance by developing and implementing effective sales strategies.
- Enhanced customer satisfaction with personalized service and prompt resolution of issues.
- Contributed to team success by consistently achieving and surpassing individual sales targets.
- Generated increased revenue through upselling, cross-selling, and recommending appropriate products to customers.
Sales Representative
Ahmad Ali Alqabas
04.2020 - 11.2020
- Increased sales revenue by identifying and targeting high-potential accounts.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Branch Operations Manager
Nojum Alalia Foundation
03.2018 - 10.2019
- Improved branch efficiency by streamlining operations and implementing new processes.
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Enhanced customer experience by providing exceptional service and addressing concerns promptly.
Education
Associate Degree of College of Technology - Skin Care And Makeup
Girl's Technical College
Riyadh, Saudi Arabia12.2020
Skills
- Negotiation expertise
- Pricing strategy
- Sales Reporting
- Operations Management
- Customer Service
- Computer Skills
- Client Account Management
- Microsoft Excel
- Microsoft Word
Timeline
Merchant Success Assosiate, Sales Specialist
Flextock
02.2023 - 02.2024
Sales Representative Assistant Manager
Hamsa Abdulhadi Foundation
01.2021 - 04.2022
Sales Representative
Ahmad Ali Alqabas
04.2020 - 11.2020
Branch Operations Manager
Nojum Alalia Foundation
03.2018 - 10.2019
Associate Degree of College of Technology - Skin Care And Makeup
Girl's Technical College
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