Rabab Alomani

• Created proposals for new and repeat customer business transactions.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
• Forecasted sales and established processes to achieve sales objectives and related metrics.
• Developed sales strategy based on research of consumer buying trends and market conditions.
• Anticipated clients' needs by staying in touch on regular basis.
• Analyzed and reported on customer activity, business trends and areas of concern.
• Created sales contacts with on- and off-premise accounts.
• Directed sales support staff in administrative tasks to help sales reps close deals.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.

• Oversaw sales forecasting, goal setting and performance reporting for all accounts.
• Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Developed competitive comparison tables of SAP Solutions pricing, fees, ratings, category and product performance to use for account sales calls.
• Created sales contacts with on- and off-premise accounts.
• Built client relationships by acting as liaison between customer service and sales teams.
• Handled [5] client companies and brought in [2] new accounts
• Contacted regular and prospective customers to explain product features and solicit orders.
• Organized joint sales calls with current customers and outside vendors.
• Obtained and evaluated credit information about prospective customers.
• Negotiated prices, terms of sale and service agreements.

• Customer Services and Telephone Marketing: To introduce company as well as services via brochure on SAP business One ( ERP ) solution, Explain all necessary details about software and present it’s associated features to customers to enable them to understand and operate program. Managed over 50 customer calls per day.
• Worked as SAP ABAP Consultant for several Saudi Aramco projects. The assigned role is to accomplish multiple assignments in specific projects which cover creating reports, function Modules, ALV Grid reports , Data elements, domains, creating transactions and smartforms . Below is summary of basic work assignments that I involved in:
• MOH-OTTAR Maintenance & Support Project·
• SAP U Drive System Enhancement.
• Enhancement to PR PO Bidder List Processes.
• Training Development & Organization Management Enhancements.
• Enhancement of Patient Processing & logistics.

· Automate Account Reconciliation & Ship Shore Incident Tracking Project.

· Kofax Imaging Application Enhancement Project.

· Aviation Maintenance Plant Maintenance Project

· E-Travel Project.

· E- Banking SWIFTNET Application Migration Project.

• Worked on Saudi Aramco Portal (SAP) .
• Check material availability, publish ASN and coordinate with Excel to expedite delivery, as well as correspondence with Aramco and overseas suppliers on email.
• Maintain records of incoming purchase orders & local.