Club netball coach volunteer
Rachael King
Windsor Gardens
Summary
Hardworking and passionate customer service professional with over 30 years customer service experience including early childhood, primary school and hairdressing settings. With a passion to provide exceptional service, whilst building a professional relationship with team members.
I look forward to discussing my customer service experience and being a integral team member to help achieve company goals.
Overview
28
28
years of professional experience
Work History
Childcare Cook
G8 Education
04.2014 - Current
- Contributed to the overall success of the childcare facility by consistently receiving positive feedback from parents regarding meal quality and variety.
- Collaborated with childcare staff to accommodate individual dietary needs and preferences of children in care.
- Maintained accurate records of food allergies, ensuring every child was served appropriate meals based on their dietary requirements.
- Provided excellent customer service when interacting with parents, addressing concerns or questions about meal plans promptly and professionally.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Streamlined meal preparation processes, resulting in saved time and reduced costs without sacrificing quality or nutrition standards.
- Boosted parent satisfaction by providing detailed information on meal plans, ingredients, and nutritional benefits for their children.
- Proactively resolved issues related to food supply shortages or delivery delays, ensuring minimal impact on meal service consistency.
School Canteen Manager
Klemzig Primary School
10.2010 - 04.2013
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
Childcare Cook
G8 Education
08.2008 - 10.2010
- Improved kitchen efficiency by implementing new equipment and technologies that increased productivity without compromising safety standards.
- Boosted parent satisfaction by providing detailed information on meal plans, ingredients, and nutritional benefits for their children.
- Proactively resolved issues related to food supply shortages or delivery delays, ensuring minimal impact on meal service consistency.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Hairstylist
Various
11.1995 - 08.2008
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Resolved guest complaints about service or style.
- Answered phone calls and emails to schedule client appointments.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
Education
Cert 3 Food Support Services
TAFE
Adelaide, SA 04.2001 -
Cert 3 in Hairdressing
Sherman's Hairdressing Academy
Adelaide, SA 04.2001 -
Skills
Customer service specialist
Customer Focused
Follows policy and procedures
Great team member
Proactive in learning new skills
Multi tasking
Solution focused
Friendly
Attention to detail
Problem-Solving
Adaptability
Time Management
Organizational Skills
Reliability
Teamwork and Collaboration
Empathetic
Interests
Timeline
Childcare Cook
G8 Education
04.2014 - Current
School Canteen Manager
Klemzig Primary School
10.2010 - 04.2013
Childcare Cook
G8 Education
08.2008 - 10.2010
Cert 3 Food Support Services
TAFE
04.2001 -
Cert 3 in Hairdressing
Sherman's Hairdressing Academy
04.2001 -
Hairstylist
Various
11.1995 - 08.2008