RACHEL KEITH CABAY
Riyadh,Saudi Arabia
Summary
Experienced in palliative care and mobility support techniques, complemented by strong verbal and written communication skills. Adept at conducting care plan assessments to deliver tailored patient support. Committed to enhancing patient well-being through compassionate care and meticulous attention to detail.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Caregiver Attendant (Elderly)
Shamz Alkhuzama for Medical care
Riyadh
07.2023 - 07.2025
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted patients with self-administered medications.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Ensured timely administration of prescribed drugs; resulted in improved patient health.
Executive Secretary -Real Estate
Your Prospector
Baguio City, Philippines
05.2022 - 06.2023
- Facilitated communication between executives and employees for transparent business operations.
- Responded to emails and other correspondence, facilitating positive communication for enhanced business processes.
- Provided high-quality support to Managers, handling administrative matters including screening calls, managing schedules, outbound calls, consistently maintaining the highest standards of office efficiencies.
Assistant Team Leader- ESL Teacher
UTALK Philippines
Baguio City, Philippines
04.2021 - 03.2023
- Conducted regular performance reviews to identify areas of improvement for each team member.
- Handled employee grievances professionally, minimising potential workplace disputes.
- Provided comprehensive onboarding training to reduce learning curve for new hires.
Team Leader - Customer Service Representative
SITEL Group of Companies
Baguio City, Philippines
11.2016 - 11.2020
- Managed escalated complaints with empathy and professionalism, improving brand reputation.
- Collaborated with staff members to enhance customer service experience and exceed client satisfaction rate targets.
- Sustained continuous improvement by implementing customer interface management systems through email marketing, live chat services and social media.
Education
Chemical Engineering - ORGANIC CHEMISTRY
Saint Louis University
BAGUIO CITY PHILIPPINES 08.2013 - 12.2015
Computer Hardware Services -
Meridian Colleges
Baguio City, Philippines 06.2013 - 12.2013
National Certificate in Caregiving - Health Education
Medline International Training Institute of Baguio
Baguio City, Philippines 04.2022 - 10.2022
Red Cross Training - Basic Life Support
Benguet General Hospital
La Trinidad, BenguetSkills
- Dignity preservation
- Waste disposal protocols
- Use of medical software
- Palliative care knowledge
- Mobility support techniques
- Assisted living operations
- Elderly care
- Personal care
- Dementia care
- Medication Administration
- Meal preparation
- Toileting and continence support
- Dressing and undressing
Certification
Basic Life Support Certification and also in Teaching English to Speakers of Other Language.
Timeline
Caregiver Attendant (Elderly)
Shamz Alkhuzama for Medical care
07.2023 - 07.2025
Executive Secretary -Real Estate
Your Prospector
05.2022 - 06.2023
National Certificate in Caregiving - Health Education
Medline International Training Institute of Baguio
04.2022 - 10.2022
Assistant Team Leader- ESL Teacher
UTALK Philippines
04.2021 - 03.2023
Team Leader - Customer Service Representative
SITEL Group of Companies
11.2016 - 11.2020
Chemical Engineering - ORGANIC CHEMISTRY
Saint Louis University
08.2013 - 12.2015
Computer Hardware Services -
Meridian Colleges
06.2013 - 12.2013
Red Cross Training - Basic Life Support
Benguet General Hospital
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