Accomplished professional with extensive expertise in computer hardware and software troubleshooting, including DOS, Windows, and OS X systems. Proficient in advanced programming languages such as VBA, Visual Basic, and C#, with a strong foundation in algorithm development. Demonstrates exceptional skills in project management, quality assurance, and process improvement. Adept at using specialised tools like MicroFlux Secure drilling control system and Neotec WellFlo Drilling simulation program to enhance operational efficiency. Recognised for effective communication with clients and mentoring junior engineers. Committed to innovation and creativity in application design and development, with a focus on technical documentation writing and data analysis.