Abdul Majeed Talal Allam
Jeddah,Makkah
Summary
Dedicated professional with expertise in client-focused service, relationship management, and customer relationship building. Proficient in Salesforce CRM, Microsoft Office Suite, and Microsoft Excel. Demonstrates strong knowledge of collection laws, compliance understanding, and payment processing. Adept at time management, problem escalation awareness, and payment processing familiarity. Committed to leveraging skills to enhance operational efficiency and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Business owner
Public Contracting and Government Services Office
Jeddah, Mecca Region
04.2024 - 04.2025
Government Relations Officer
Technical Company
Jeddah, Mecca Region
02.2021 - 03.2024
- Follow-up collection from the company's customers
- Support sales team
- Follow up on customer orders and delivery
Technical advisor
Lexus Abdul Latif Jameel Company
Jeddah, Mecca Region
01.2018 - 09.2020
- Improved system efficiency by diagnosing and rectifying technical issues.
- Initiated routine check-ins with clients, maintaining high levels of service delivery.
- Generated increased client confidence.
- Collaborated effectively with colleagues, fostering a positive work environment.
Auto Mechanic Technician - Engine Maintenance and Gearboxes
Lexus Abdul Latif Jameel Company
Jeddah, Mecca Region
01.2017 - 01.2018
- Performed routine vehicle maintenance, ensuring safety and efficiency.
- Conducted intricate engine repairs to restore peak functionality.
- Ensured safe driving conditions for customers by conducting comprehensive MOT tests.
- Maintained a clean and organized work environment, adhering to health and safety guidelines.
- Updated job knowledge regularly through continuous professional development initiatives.
- Achieved smoother vehicle operation by performing thorough brake system repairs.
Auto Mechanic Technician - Light Maintenance
Lexus Abdul Latif Jameel Company
03.2015 - 01.2017
Education
High School Diploma - Specialized in Automotive Engines And Vehicle Syst
Industrial Institute
JeddahSkills
- Client-Focused service
- Relationship Management
- Customer relationship building
- Salesforce CRM
- Knowledge of collection laws
- Time-Management capability
- Problem escalation awareness
- Microsoft office suite use
- Payment processing familiarity
- Compliance understanding
- Payment Processing
- Microsoft Excel
Languages
Arabic
Proficient (C2)
English
Intermediate
Personal Information
Date of birth: 09/04/97
Affiliations
- Sea Activities
References
References available upon request.
Timeline
Business owner
Public Contracting and Government Services Office
04.2024 - 04.2025
Government Relations Officer
Technical Company
02.2021 - 03.2024
Technical advisor
Lexus Abdul Latif Jameel Company
01.2018 - 09.2020
Auto Mechanic Technician - Engine Maintenance and Gearboxes
Lexus Abdul Latif Jameel Company
01.2017 - 01.2018
Auto Mechanic Technician - Light Maintenance
Lexus Abdul Latif Jameel Company
03.2015 - 01.2017
High School Diploma - Specialized in Automotive Engines And Vehicle Syst
Industrial Institute
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