Radwan Ahmed Habbal
Jeddah,SAUDI ARABIA
Summary
Accomplished Team Leader with expertise in event supervision, customer relations, and team management. Skilled in motivating teams to meet project goals while driving quality assurance and process improvements. Experienced in training staff and enhancing customer service to elevate the overall experience. Committed to fostering operational efficiency and team development.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Safety Inspector
Hafil Transportation Company
JEDDAH, SAUDI ARABIA
08.2025 - 08.2025
- Coordinated emergency response drills, ensuring staff were trained and prepared for potential incidents.
- Completed planned inspections of workplaces, assessing environment, equipment and practices against requirements.
- Led staff training in health, hygiene and safety standards.
- Surveyed staff to identify workplace concerns requiring attention.
- Created reports on environmental and occupational health improvement strategies.
- Reviewed and updated safety documentation, including risk assessments and method statements, to reflect current practices.
- Managed complaints with calm, clear communication and problem-solving.
Crowd & transportation safety supervisor
FORMULA 1
Jeddah
04.2025 - Current
transportation supervisor & parking
Formula E
Jeddah
02.2025 - Current
Supervisor
FIFA WORLD CUP
Jeddah
11.2023 - 12.2023
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards.
- Delegated tasks to team members according to individual strengths.
- Worked closely with upper management to develop strategies for improving operational efficiency within the department.
safety & FF&E
city escape global
Riyadh
09.2023 - 09.2023
- Mentored and trained new employees on company policies and procedures.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
- Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
Guest Arrival Ambassador
Al-Wukalla
Jeddah
05.2022 - 08.2023
- Responded promptly to guest inquiries regarding rates, availability, and special requests.
- Collaborated closely with housekeeping staff to ensure rooms were ready for occupancy in a timely manner.
- Assisted guests with their luggage upon arrival and departure from the property.
- Maintained accurate records of all guest reservations and transactions in the hotel system.
Customer Service Representative
Service Majorel
Jeddah
05.2022 - 07.2023
- Handled customer complaints and inquiries with professionalism and efficiency, providing exceptional service to ensure satisfaction.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Provided exceptional customer service to ensure customer satisfaction.
Customer Service Representative
World Combat Game
Jeddah
01.2020 - 07.2023
- Maintained high customer service standards, effectively resolving issues and ensuring customer satisfaction.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved customer complaints promptly and efficiently.
Supervisor
Kayani events
Jeddah
09.2020 - 09.2022
- Trained new employees on company policies, procedures and work ethics.
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards.
- Delegated tasks to team members according to individual strengths.
Supervisor
Haskalah Entertainment
Jeddah
08.2018 - 08.2019
- Trained new employees on company policies, procedures and work ethics.
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards.
- Delegated tasks to team members according to individual strengths.
Sales Agent
Al-Dukkan
Jeddah
03.2017 - 03.2018
- Implemented innovative methods for increasing efficiency in daily processes.
- Analyzed competitor data and created actionable plans based on findings.
- Analyzed sales data to adjust and improve sales strategies.
- Developed and maintained strong customer relationships and networks within designated sales territory.
Ciso
Ciso
01.2015 - 06.2016
- Wrote contracts between buyers and sellers and ensured adherence.
- Coordinated property listings for real estate brokers, enhancing visibility and market reach.
- Promoted properties to the public through networking, brochures, adverts, and multiple listing services, increasing exposure and interest.
- Worked with colleagues to meet team objectives, fostering collaboration and shared success.
Education
Bachelor of Health InformaIcs -
Saudi electronic university
Jeddah, Saudi Arabia01-2027
Skills
- Safety inspections
- Safety protocols
- Incident investigation
- Risk assessment
- Compliance auditing
- Regulatory compliance
- Report writing
- Process Improvement
- Microsoft Office Suite
- Staff training
- Staff Management
- Strategic Planning
- Safety awareness
- First aid
- Communication skills
- Inspection reports
Certification
- Excellence in Customer Service Course
- Executive Secretarial and Office Management Course
Languages
Arabic
English
Timeline
Safety Inspector
Hafil Transportation Company
08.2025 - 08.2025
Crowd & transportation safety supervisor
FORMULA 1
04.2025 - Current
transportation supervisor & parking
Formula E
02.2025 - Current
Supervisor
FIFA WORLD CUP
11.2023 - 12.2023
safety & FF&E
city escape global
09.2023 - 09.2023
Guest Arrival Ambassador
Al-Wukalla
05.2022 - 08.2023
Customer Service Representative
Service Majorel
05.2022 - 07.2023
Supervisor
Kayani events
09.2020 - 09.2022
Customer Service Representative
World Combat Game
01.2020 - 07.2023
Supervisor
Haskalah Entertainment
08.2018 - 08.2019
Sales Agent
Al-Dukkan
03.2017 - 03.2018
Ciso
Ciso
01.2015 - 06.2016
Bachelor of Health InformaIcs -
Saudi electronic university