Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Radwan M. Qouqas

Riyadh,Kingdom of Saudi Arabia
Radwan M. Qouqas

Summary

Personal Details: DOB: 6/6/82 POB: Saudi Arabia Nationality: Jordanian Saudi Residency Married Commercial & Business Development Manager Results-oriented professional with extensive experience in the medical device industry. Accomplished in growing accounts, expanding market share and increasing customer satisfaction — Areas of Expertise — Account Management & Development | Territory Management & Expansion | Budget Management Revenue & Profit Growth | Sales & Marketing Strategies | Client Relationship Management Long & Complex Sales Cycles | Business Improvement Strategies | Cost Reduction & Avoidance. Resourceful Commercial & Business Development manager with expertise in new business development, financial reporting and profit and loss assessment. Exceptional communicator with first-rate problem-solving and negotiation skills. Recognized for delivering record-breaking revenue and profit gains within highly competitive markets. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Accomplished Sales Manager offering 18 years of experience developing and maximizing direct and indirect sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

18
years of professional experience
1
Language

Work History

Abbott Laboratories - Rapid Diagnostics
Riyadh

Regional Country Manager - Saudi Arabia, Bahrain AndYemen
04.2022 - Current

Job overview

  • Recruited, trained and coached Number-member team to support company growth.
  • Verified appropriately priced products and services to secure competitive advantage and desired returns.
  • Recommended new Product or Service lines by surveying consumer needs and trends and tracking competitors.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Controlled costs to keep business operating within budget and increase profits.
  • Devised promotional and advertising plans to enhance product positioning and global brand marketing development.
  • Secured consistent stock supply by providing accurate sales forecasts and managing shipments appropriately.

United Advanced Trading Est, United Advanced Group
Jeddah, Western Province

Commercial & Business Development Manager
02.2021 - 04.2022

Job overview

  • Think strategically - seeing the bigger picture and setting aims and objectives to develop and improve the business, communicating with prospective vendors and business collaborations opportunities
  • Review vendors contracts with the national sales manager; and setting the terms in accordance to the company policy
  • Leverage existing customers and use reference sites to support the campaign to bring in new business
  • Developing effective prospecting strategies to target new customers in order to identify need and areas where we can add value
  • Manage, escalate and resolve technical or contractual issues
  • Maintaining awareness of industry sector and technological advances
  • Partnering with internal stakeholders (technical, sales & marketing) to develop compelling solutions for current and prospective customers; while planning and coordinating, in conjunction with the other team members as required, the timely manufacture or dispatch of orders, ensuring effective, accurate and timely stock management in coordination with the national sales manager
  • Ensure compliance with all company policies and procedures and departmental work instructions, processes, systems, etc
  • Coordinating between the vendors & regulatory teams to facilitate acquiring the SFDA import permit & proper product registrations.

Cigalah Group
Jeddah, Western Province

Country Sales Manager, Laboratory Department
05.2017 - 05.2020

Job overview

  • Direct and manage distribution channel within assigned territory; and analyse financial data, forecasting revenue and developing sales strategies
  • Oversee sales and profitability, driving growth in-line with targeted objectives; and review sales team performance, conducting performance appraisal and maintaining healthy sales funnel
  • Manage annual budget, supporting budget planning process; plan
  • Radwan M
  • Qouqas
  • Page 2 effective strategy to grow sales; and build/foster business relationships with customers
  • Develop key strategies to deliver regional sales plans; and identify new product opportunities, product packaging and service changes, surveying consumer needs and trends, and tracking competitors
  • Identify market segment and customer growth opportunities, developing and implementing short- and long-term growth plans and managing placement of hardware to ensure high return on investment (ROI)
  • Coordinate new product launches, expanding market presence and building solid business relationships with Saudi key opinion leaders, lab directors and multiple procurement departments
  • Hire and train clinical application, product specialists and sales representatives, establishing sales objectives
  • Brands Covered: Agilent Technologies (NGS & Microarrays), Nuve, Jeiotech, Wescor (Dx), EVERmed (Cold Chain).

Laboratory Department

Western Area Sales Supervisor
02.2013 - 05.2017

Job overview

  • Oversaw all facets of sales functions and business operations, improving overall market position and achieving financial growth in-line with both short- and long-term strategic goals
  • Managed key accounts, supervising sales representatives, and maintaining and building key customer relationships
  • Identified new market and business opportunities, negotiating and securing contracts
  • Key Accomplishments: Improved overall operations process and supply chain activities by liaising with key commercial partners and suppliers
  • Entrusted with the supervision of two additional outside territory teams
  • Negotiated and secured key contract, increasing overall annual revenue by 10% in a single deal
  • Brands Covered: Illumina (NGS & Microarray), StemCell Inc
  • (Cell Separation & Antibodies), Denovix
  • Applikon (Bioreactors & Fermenters), Randox (Molecular & Life Sciences), EVERmed (Cold Chain)
  • ELITech Group (Dx), Alliance Bio, Primer Design, MUPID, Kyratec (PCR).

Laboratory Department

Product Specialist
06.2011 - 02.2013

Job overview

  • Developed and implemented sales and marketing strategies, providing account-centric product solutions and driving new technology
  • Identified opportunities and followed leads, developing new business and growing account
  • Built and fostered business relationships with key accounts, introducing and demonstrating products, and providing contractor project support
  • Supported sales representatives; and liaised with cross-functional teams, developing new product releases
  • Key Accomplishments: Increased sales by 25% over a two-year period by recovering market share losses and correcting shipping overpricing error.

Al Jeel Medical & Trading Company
Jeddah, Western Province

Field Service Engineer
05.2006 - 06.2011

Job overview

  • Provided high-level service and technical support for Al Jeel Medical customers, conducting product training and ensuring customer satisfaction; and carried out routine maintenance, emergency repairs, troubleshooting and installations
  • Key Accomplishments: Provided high-quality customer-focused technical support to over 300 Beckman Coulter haematology blood cell counter units across the western and southern region.

Education

Al Ahliyya Amman University

Bachelor of Science from Biomedical Engineering

Lean Six Sigma Green Belt (LSSGB) Course

Florida Tech Institute

Certified ISO 9001:2008 Internal Auditor Jordan Engineers Association (JEA), Member

Skills

Market development

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Accomplishments

  • Directly led the proposal and bid process for the national screening program, resulting in the successful award of the contract. Negotiated a direct order for 100 sentinel centers, ensuring the timely and efficient implementation of the program. Oversaw the development and implementation of the program, which resulted in the screening of over 200K people.
  • Established and maintained strong relationships with the WHO and MOH, which were essential to the success of the first National HIV program for 1 Million HIV tests by working closely with stakeholders to ensure the program met the needs of the population. Continued to work with stakeholders to progress the approval of the HIV test as an OTC product, making it more accessible to people in need.

Timeline

Regional Country Manager - Saudi Arabia, Bahrain AndYemen

Abbott Laboratories - Rapid Diagnostics
04.2022 - Current

Commercial & Business Development Manager

United Advanced Trading Est, United Advanced Group
02.2021 - 04.2022

Country Sales Manager, Laboratory Department

Cigalah Group
05.2017 - 05.2020

Western Area Sales Supervisor

Laboratory Department
02.2013 - 05.2017

Product Specialist

Laboratory Department
06.2011 - 02.2013

Field Service Engineer

Al Jeel Medical & Trading Company
05.2006 - 06.2011

Al Ahliyya Amman University

Bachelor of Science from Biomedical Engineering
04.2006

Lean Six Sigma Green Belt (LSSGB) Course

Florida Tech Institute

Certified ISO 9001:2008 Internal Auditor Jordan Engineers Association (JEA), Member
04.2018
Radwan M. Qouqas