Summary
Overview
Work history
Education
Skills
Certification
Languages
training courses
Timeline
Generic

Raed Fahad Alderaywsh

Riyadh,Saudi Arabia

Summary

Accomplished professional with a strong foundation in data analysis, communication excellence, and time management mastery. Demonstrates expertise in quality assurance, project management, and process improvement, ensuring efficient and effective operations. Skilled in contract management, with a focus on delivering high-quality results and driving continuous improvement. Committed to leveraging skills to achieve organisational goals and enhance operational performance.

Overview

12
12
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Assistant Manager – Finance Unit Quality, Risk, and Compliance

Saudi Telecom Company (STC)
Riyadh, Saudi Arabia
05.2024 - 07.2025
  • Implemented 100 quality assurance enhancements in ARIS system.
  • Defined 36 and benchmarked 2 critical finance processes.
  • Delivered 3 QRC awareness sessions and prepared monthly and weekly performance reports.
  • Updated and standardized departmental quality guidelines.

Assistant Manager – Technology Knowledge Management

Saudi Telecom Company (STC)
Riyadh, Saudi Arabia
03.2022 - 04.2024
  • Developed and documented internal processes.
  • Managed and updated 1000 content on corporate technology portal.
  • Responded to 800 technical inquiries and coordinated 10 consultation requests.

Supervisor – Emerging Technology Management

Saudi Telcom company (STC)
Riyadh, Saudi Arabia
03.2021 - 02.2022
  • Established 300 ICT newsletters to internal stakeholders.

Supervisor – Emerging Technology Management

Saudi Telcom Company (STC)
Riyadh, Saudi Arabia
02.2020 - 02.2021
  • Supervised laboratory expansion and 60 testing trials in technology labs.

Project Manager – Microwave Project

Saudi Telcom company(STC)
Riyadh, Saudi Arabia
01.2019 - 01.2020
  • Managed microwave service SLAs and KPIs.
  • Ensured alignment between technical operations and quality standards.

Mobile NOC Supervisor

Saudi Telcom Company (STC)
Riyadh, Saudi Arabia
01.2019 - 01.2020
  • Monitored operational KPIs and implemented 2 process improvements.

Project Manager – Point of Sale (POS) Project

Saudi Telcom Company (STC)
Riyadh, Saudi Arabia
12.2017 - 01.2019
  • Supervised contractor and ensured compliance with SLAs.
  • Enhanced service processes and delivery metrics.

Senior Engineer & Team Leader – Planning & Performance Department

Saudi Telcom Company (STC)
Riyadh, Saudi Arabia
11.2013 - 12.2017
  • Analyzed service delivery and assurance metrics daily.
  • Delivered actionable insights to optimize performance against KPIs.

Education

Bachelor of Computer Engineering - Network Engineering

King Saud University – College of Computer and Information Science
Riyadh/Saudi Arabia
01.2007 - 01.2012

Skills

  • Data analysis capability
  • Communication excellence
  • Time management mastery
  • Quality Assurance
  • Project Management
  • Process Improvement
  • Contract management
  • Finance management
  • Excellent communication
  • Report generation

Certification

  • Academic English Program, University of Technology Sydney,Australia, it started from 12/October/2009 to 3/September/2010
  • Member, Saudi Council of Engineers

Languages

Arabic
Native
English
Fluent

training courses

  • One Finance Program (5 Days)
  • Strategic Planning & Options Evaluation (2 Days)
  • Local Content & Shared Services (2 Days)
  • Contract Management (5 Days)
  • Business Solution Design (5 Days)
  • PMP – Project Management Professional (10 Days)
  • Six Sigma Green Belt (5 Days)
  • Total Quality Management (5 Days)
  • ITIL Foundation (3 Days)
  • PMI Professional in Business Analysis (5 Days)
  • Primavera & Project Management (5 Days)
  • Mini MBA in Telecommunication (5 Days)
  • Cloud Computing (3 Days)

Timeline

Assistant Manager – Finance Unit Quality, Risk, and Compliance

Saudi Telecom Company (STC)
05.2024 - 07.2025

Assistant Manager – Technology Knowledge Management

Saudi Telecom Company (STC)
03.2022 - 04.2024

Supervisor – Emerging Technology Management

Saudi Telcom company (STC)
03.2021 - 02.2022

Supervisor – Emerging Technology Management

Saudi Telcom Company (STC)
02.2020 - 02.2021

Project Manager – Microwave Project

Saudi Telcom company(STC)
01.2019 - 01.2020

Mobile NOC Supervisor

Saudi Telcom Company (STC)
01.2019 - 01.2020

Project Manager – Point of Sale (POS) Project

Saudi Telcom Company (STC)
12.2017 - 01.2019

Senior Engineer & Team Leader – Planning & Performance Department

Saudi Telcom Company (STC)
11.2013 - 12.2017

Bachelor of Computer Engineering - Network Engineering

King Saud University – College of Computer and Information Science
01.2007 - 01.2012
Raed Fahad Alderaywsh