Raed Hazzazi

Friendly Head Waiter always ready to help team members by taking on additional tasks. Skilled at making customers feel welcome and answering any concerns. Offering 2 years of experience in 2 settings. Driven Head Waiter offering 1 year of experience and dedication to customer service. Strengths include resolving conflicts and facilitating communication between customers, kitchen staff and management. Diligent, proactive worker with strong history delivering guest satisfaction in fast-paced environments.

Customer-focused professional experienced in order taking and food delivery. Offers fast, quality service with expert knowledge of menu and service practices. History building customer loyalty and earning repeat business.

Dynamic hospitality professional focused on delivering the highest standards customer service. Thinks critically with can-do attitude for successful restaurant operations. Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.

• The Art of dealing with complaints in the tourism & hospitality sector, Ministry of tourism Riyadh, Riyadh, Saudi Arabia, 05/01/20
• The role of the guide & organizer in enriching the tourist experience, Ministry of tourism, Riyadh, Saudi Arabia, 05/01/20
• Tourism Planning, Ministry of tourism Riyadh, Riyadh, Saudi Arabia, 05/01/20
• Security & Safety in hospitality sector, Ministry of tourism Riyadh, Riyadh, Saudi Arabia, 05/01/20
• Master in Demand professional Soft Skills, LinkedIn, 09/01/20
• Guest Experience fundamentals, T YPS Y , Institution of Hospitality, 12/01/20
• Tourism Management, Ethraai, 10/01/20
• Opera PMS Booking software, 1Training.org, 01/01/21
• Hospitably Experience, Glion, London, UK, London, UK, 10/01/22
• Hospitality Sales Department, Ministry of Tourism, 07/01/22
• Introduction to hospitality Management, TYPSY, 08/01/23
• Communicating with confidence, Ministry of Tourism, 10/01/23
• VIP Service Experience Protocol: Providing Exclusive Hospitality, Ministry of Tourism, 11/01/23
• Negotiation skills and success rates, Ministry of tourism, 12/01/23
• Business Writing, Ministry of tourism, 12/01/23
• Accounting basics, Ministry of tourism, 12/01/23

• The Art of dealing with complaints in the tourism & hospitality sector- Ministry of tourism Riyadh, Saudi Arabia, May 2020
• The role of the guide & organizer in enriching the tourist experience, Ministry of tourism, Riyadh, Saudi Arabia, May 2020
• Tourism Planning, Ministry of tourism Riyadh, Saudi Arabia May 2020
• Security & Safety in hospitality sector, Ministry of tourism Riyadh, Saudi Arabia, May 2020
• Master in Demand professional Soft Skills, LinkedIn, September 2020
• Guest Experience fundamentals, T YPS Y , Institution of Hospitality , December 2020
• Tourism Management, Ethraai, October 2020
• Opera PMS Booking software, 1Training.org, January 2021
• Hospitably Experience, Glion, London, UK, October 2022
• Hospitality Sales Department, Ministry of Tourism, July 2022
• Introduction to hospitality Management, TYPSY, August 2023
• Communicating with confidence, Ministry of Tourism, October 2023
• VIP Service Experience Protocol: Providing Exclusive Hospitality, Ministry ofTourism, November 2023
• Negotiation skills and success rates, Ministry of tourism, December 2023
• Business Writing, Ministry of tourism, December 2023
• Accounting basics, Ministry of tourism, December 2023