Raeed Sairafi
Riyadh
Summary
Leveraging my expertise in project management and business analysis, by working across related business areas to digitize and automate processes and systems in order to drive the organization towards its desired vision.
Overview
20
20
years of professional experience
Work History
Business Analyst Manager
STC - Network Operation - Incident Managements
01.2023 - Current
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Optimized system workflow processes to enhance overall productivity and achieve operational excellence.
- Engaging with stakeholders to identify opportunities for system and business process improvements.
- Generated business intelligence reports to inform strategic decision-making.
- Improved business direction by prioritizing incident matrix and implementing changes based on collected feedback.
- Developed customized reports, summarizing and presenting data in visually required format
- Generated ad-hoc reports to evaluate specific business requirements.
- Created dashboards to monitor and track key performance indicators
- Analyzed complex data sets to identify trends and opportunities for process improvement.
Division Manager
STC - Network Operation - Network Operation Services - NW Ops Material Management
12.2011 - 12.2022
- Prepare the Tech
- Specifications for Supply & Repair Service RFP on required spares and collect the list of Spare with description and part number by Network Element.
Project Manager
STC - Network Operation
08.2004 - 12.2011
- Project Manager for supply Spare Parts for Cisco, Juniper, and Tellabs Technologies.
Education
Bachelor of Science - Information Technology
Arab Open University
Riyadh, Saudi Arabia12.2010
High School Diploma -
College of Telecom & Information
Jeddah, Saudi Arabia12.2001
Courses
Skills
- Communication
- Self-motivation
- Decision Making
- Adaptability
Accomplishments
- Physical Organization
- Creative Thinking
- Effectiveness
- Productivity
- Planning
- Analyzing Issues
- Decision Making
Additional Information
- Managed the project with cost efficiency, saving 500 K over two years by implementing a successful improvement plan.
- Executing the projects according to the time period forecasting.
- Collaborated with the Stock Management Team and solved more than 300 TTs by supplying needed Spare Parts.
- Part of the Hajj annual committee to secure the special event and the Award of best achievements stuff for the Hajj.
- Automate Customs Clearance requests with internal resources to achieve STC's paperless and digital transformation strategic initiatives.
- Create the Project platform, which serves as a dashboard and is linked to ERP and NFTS systems to reflect the actual value of completed work for each Project, the platform's business value is to collect key data, qualitative information, and visuals that summarize a portfolio of projects for High Management and Project Managers to understand the performance of all projects on a single platform.
- Analyzing and digitizing the POD via the HUB system and connecting it to ERP and NFTS systems to track the status of each POD.
- Analyzed, digitized, and reflected the Status of RTTS tickets in the dashboard on MicroStrategy.
Languages
English
Arabic
Initiatives
- Automate Customs Clearance requests.
- Projects and Finance Status Dashboard for the Operation sector
- Study and digitize the POD.
- Digitalize the process integrate RTTS tickets with the workflow incident management portal, and notify the stakeholders and high management.
- AIOPs project to build network topology and correlating alarms across operations domains.
- Apply the TM Form methodology for STC and vendor systems as part of Digital Transformation for the Operation sector.
Systems
- NFTS
- WFMS
- MICROSOFT OFFICE
- POWER BI
- ADOBE ILLUSTRATOR
- ADOBE AFTER AFFECT
Timeline
Business Analyst Manager
STC - Network Operation - Incident Managements
01.2023 - Current
Division Manager
STC - Network Operation - Network Operation Services - NW Ops Material Management
12.2011 - 12.2022
Project Manager
STC - Network Operation
08.2004 - 12.2011
Bachelor of Science - Information Technology
Arab Open University
High School Diploma -
College of Telecom & Information
Courses
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