Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
Generic
Rafa Alaqeel

Rafa Alaqeel

Al Khobar,Saudi Arabia

Summary

Driven HR professional with talent for fostering positive workplace environments and managing employee relations. Adept in conflict resolution and organisational development. Committed to enhancing team performance and contributing to company success.

Overview

12
12
years of professional experience
1
1
Certification

Work history

HR Supervisor

Masheed Trading and Transportation Co
Al Khobar, Saudi Arabia
01.2018 - 07.2025
  • Supervised daily HR operations and led a team responsible for air ticket bookings, iqama renewals, and visa processing.
  • Managed monthly payroll for 200+ employees, ensuring accuracy, compliance with labor laws, timely disbursement, and uploading payroll data to the Mudad system post-transfer.
  • Personally handled all medical insurance procedures, including coordination with providers, issuance of insurance cards, and renewals.
  • Administered contractor contracts and managed outsourced employees through third-party platforms such as Thim, ensuring compliance and effective workforce management.
  • Coordinated recruitment, onboarding, and exit processes, maintaining records and ensuring compliance with government portals (Muqeem, Qiwa, GOSI).
  • Managed the HRDF Employment Support Program, supporting employee training and development initiatives; recognized with a recognition award for outstanding HR contributions.

HR Officer

Sunset Beach Resort
Al Khobar, Saudi Arabia
05.2014 - 05.2017
  • Entered and maintained employee data accurately in the SAP HR system, ensuring up-to-date personnel records.
  • Managed filing and documentation to support smooth HR operations and compliance with company policies.
  • Assisted with day-to-day HR operational tasks, contributing to effective workflow within the HR department.

HR Officer

Sab Middle East
Al Khobar, Saudi Arabia
11.2013 - 04.2014
  • Entered and maintained employee data accurately in the SAP HR system, ensuring up-to-date personnel records.
  • Managed filing and documentation to support smooth HR operations and compliance with company policies.
  • Assisted with day-to-day HR operational tasks, contributing to effective workflow within the HR department.Negotiated favorable terms for employee benefits packages, enhancing company culture and morale.
  • Performed detailed personnel record audits, ensuring compliance with regulations.
  • Balanced workload effectively, ensuring smooth operation of HR department.
  • Managed complex disciplinary procedures, upholding professional standards within the organization.

TEL Operator & Reservation Clerk

Ramada Gulf hotel
Al Khobar, Saudi Arabia
04.2013 - 10.2013
  • Handled incoming calls and reservations, providing guests with accurate information on room availability, rates, and hotel services.
  • Processed bookings efficiently using the hotel’s reservation system, ensuring accuracy and timely updates.
  • Coordinated with front desk and housekeeping to meet guest needs and special requests.
  • Resolved guest concerns and inquiries professionally, enhancing overall satisfaction and loyalty.ions accurately, assisting in record keeping.

Education

Bachelor of Business Administration - E-Commerce

Saudi Electronic University
Dammam, Eastern Province
08.2022 -

Skills

  • Talent development
  • Benefits and rewards
  • Executive coaching
  • HR policies creation
  • Professional development
  • Onboarding management
  • Performance evaluation
  • Recruitment
  • Report writing
  • Data analyzing
  • Payroll management
  • Confidentiality

Certification

  • IELTS Certificate, 5.0
  • ESL Program, Sam Houston University, 1806 Avenue J, Huntsville, TX, 77340
  • SHRM (Advance Certificate in HRM) Outstanding grade.

Languages

Arabic
English

Timeline

Bachelor of Business Administration - E-Commerce

Saudi Electronic University
08.2022 -

HR Supervisor

Masheed Trading and Transportation Co
01.2018 - 07.2025

HR Officer

Sunset Beach Resort
05.2014 - 05.2017

HR Officer

Sab Middle East
11.2013 - 04.2014

TEL Operator & Reservation Clerk

Ramada Gulf hotel
04.2013 - 10.2013
Rafa Alaqeel