Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic
Rafaqat Hussain

Rafaqat Hussain

Jeddah,Kingdom Of Saudi Arabia

Summary

Accomplished professional with extensive expertise in ERP systems, product backlog management, and Microsoft Excel. Demonstrates proficiency in creating work breakdown structures and establishing metrics and KPIs. Skilled in change management tactics and adept at utilising business intelligence tools, including Jira and Confluence. Experienced in CRM software and relationship management, with a focus on driving efficiency and innovation. Committed to leveraging skills to enhance organisational performance and achieve strategic objectives.

Overview

23
23
years of professional experience
1
1
year of post-secondary education

Work history

Business Analyst Senior Officer

Alkhorayef Commercial Company Ltd
Jeddah, Saudi Arabia
10.2002 - Current

Business Analyst Senior Officer with 23+ years of experience driving business process improvement, data analytics, and strategic decision-making across procurement, warehouse, and operations management. Expert in designing and delivering advanced Power BI dashboards, optimizing workflows, and collaborating with stakeholders to implement impactful business solutions. Proven track record of leveraging data-driven insights to enhance operational efficiency and support organizational growth.


1.Multi-Task Analysis & Insights: Conduct in-depth analysis of multiple business functions, identifying gaps, inefficiencies, and opportunities for improvement across operations, procurement, and warehouse management.

2. Business Process Optimization: Redesign workflows and implement process automation strategies to streamline operations, reduce costs, and improve efficiency.

3. Data Analysis & Reporting: Develop and maintain advanced Power BI dashboards, transforming raw data into actionable insights to support decision-making at the executive level.

4. Solution Design & Validation: Collaborate with cross-functional teams to design, validate, and implement effective business solutions aligned with organizational goals.

5. Strategic Decision Support: Provide analytical support and forecasting models to guide strategic planning and operational decisions.

6. Stakeholder Engagement & Management: Build strong relationships with stakeholders, ensuring effective communication and alignment between technical teams and business objectives.


Tools & Technologies

  • Power BI


  • ERP System ( Oracle Fusion, Oracle, Oracle BI - Report CRM, Oracle 12
  • Microsoft Office ( Excel, Word, Power Point)


Key Skills Section:
Business Process Improvement, Data Analytics, Decision Support, KPI Dashboards, Process Automation, Stakeholder Communication, Strategic Planning.


Achievements/Impact Metrics:

  • Designed Power BI dashboards used by 50+ Senior Managers for real-time decision-making.”
  • Data Cleansing
  • KPI's
  • Sales Budget



Education

Diploma - IT

Board Of Technical & Professional Education
Islamabad, Pakistan
01.2015 - 02.2016

Skills

  • Knowledge of erp systems
  • Product backlog management
  • Microsoft excel expertise
  • Work breakdown structure creation
  • Experience with crm software
  • Metrics and kpis establishment
  • Change management tactics
  • Business intelligence tools
  • Jira and confluence proficiency
  • Relationship Management

Languages

English
Fluent
Arabic
Fluent
Urdu
Native

Affiliations

Travelling, Music, Playing Sports

Timeline

Diploma - IT

Board Of Technical & Professional Education
01.2015 - 02.2016

Business Analyst Senior Officer

Alkhorayef Commercial Company Ltd
10.2002 - Current
Rafaqat Hussain