Accomplished professional with extensive expertise in ERP systems, product backlog management, and Microsoft Excel. Demonstrates proficiency in creating work breakdown structures and establishing metrics and KPIs. Skilled in change management tactics and adept at utilising business intelligence tools, including Jira and Confluence. Experienced in CRM software and relationship management, with a focus on driving efficiency and innovation. Committed to leveraging skills to enhance organisational performance and achieve strategic objectives.
Business Analyst Senior Officer with 23+ years of experience driving business process improvement, data analytics, and strategic decision-making across procurement, warehouse, and operations management. Expert in designing and delivering advanced Power BI dashboards, optimizing workflows, and collaborating with stakeholders to implement impactful business solutions. Proven track record of leveraging data-driven insights to enhance operational efficiency and support organizational growth.
1.Multi-Task Analysis & Insights: Conduct in-depth analysis of multiple business functions, identifying gaps, inefficiencies, and opportunities for improvement across operations, procurement, and warehouse management.
2. Business Process Optimization: Redesign workflows and implement process automation strategies to streamline operations, reduce costs, and improve efficiency.
3. Data Analysis & Reporting: Develop and maintain advanced Power BI dashboards, transforming raw data into actionable insights to support decision-making at the executive level.
4. Solution Design & Validation: Collaborate with cross-functional teams to design, validate, and implement effective business solutions aligned with organizational goals.
5. Strategic Decision Support: Provide analytical support and forecasting models to guide strategic planning and operational decisions.
6. Stakeholder Engagement & Management: Build strong relationships with stakeholders, ensuring effective communication and alignment between technical teams and business objectives.
Tools & Technologies
Key Skills Section:
Business Process Improvement, Data Analytics, Decision Support, KPI Dashboards, Process Automation, Stakeholder Communication, Strategic Planning.
Achievements/Impact Metrics:
Travelling, Music, Playing Sports