RAFEEQ CHIRAKKAL
Customer service supervisor
Riyadh,01
Summary
Experienced retail professional with 8years of hands on experience in team management, customer service and store operations. Proven track recording managing large teams, ensuring smooth store operations and handling cash and inventory with precision. Strong communication and organizational skills with a focus on providing excellent customer service and achieving sales target.
Work History
Cashier Supervisor
Mark & Save
Riyadh
01.2024 - Current
Cashier Supervisor
LULU hypermarket
01.2015 - 01.2019
- Led a team of cashiers, ensuring smooth and efficient transactions.
- Monitored cash flow and ensured accurate cash handling and reconciliations.
- Trained new cashiers on store policies and customer service expectations.
- Assisted in managing store promotions and inventory tracking.
- Supervisor Cashier operations, ensuring accurate and efficient cash handling.
- Train new staff on company policies, cash register system and customer service protocols.
- Oversee staff scheduling, ensuring adequate coverage during peak hours.
- Handle daily cash reconciliations and bank deposits
Salesman
AL Fatah Mobile Shop
01.2011 - 01.2014
- Greetings the customers with smiling face
- Find them needs & Expectations and suggest them good one
- Try to achieve monthly sales target
- Keep the selves neat and cleaning merchandise the products with SEL
- Try to find where can we get upsell and gross sales places its help to achieve Store ATV
Education
B.com - paper Back
01.2013
HSCE - undefined
01.2009
Skills
- Team management
- Customer service
- Problem solving
- Training
- Educating staff
- Working under pressure
- Store operations
- Frontend management
- Merchandising
- Store inventory
- Cash handling
- Event management
Languages
Arabic
English
Hindi
Malayalam
Visa Status
Employment visa
Personal Information
- Title: FRONTEND SUPERVISOR
- Visa Status: Employment visa
- Date of Birth: 05/02/1991
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Work Permit: Employment visa
Disclaimer
I hereby declare that all particulars furnished are true and correct to the best of my knowledge and belief.
Timeline
Cashier Supervisor - Mark & Save
01.2024 - Current
Cashier Supervisor - LULU hypermarket
01.2015 - 01.2019
Salesman - AL Fatah Mobile Shop
01.2011 - 01.2014
Calicut University - B.com, paper Back
K.HM.H High School - HSCE,
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