Raffaella Mangano
Magill
Summary
Dynamic professional with a proven track record in bakery operations and sales strategy development, demonstrated at Rgaus General Services Srl. Skilled in order management and working under pressure, I excel in enhancing brand representation and customer satisfaction. Achieved significant cost savings and sales growth by leveraging food management expertise and innovative marketing strategies.
Overview
20
20
years of professional experience
Work History
Bakery Manager
Rgaus General Services Srl
03.2019 - 12.2024
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
Furniture Sales Manager
De Angelis Arredi
06.2016 - 03.2019
- Utilized social media platforms effectively to showcase new arrivals, share design ideas, promote sales events, increasing brand visibility online.
- Analyzed sales data to identify trends and opportunities for growth or improvement within the department.
- Increased furniture sales by implementing effective marketing strategies and innovative product displays.
- Developed comprehensive product knowledge training for new employees, enhancing their ability to assist customers effectively.
Checkout Operator
Lancaster Fresh Fruit
03.2014 - 05.2016
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
Shop Seller
Profumeria Antonella
07.2004 - 05.2014
- Managed inventory to ensure a well-stocked store and timely fulfillment of customer orders.
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
- Processed transactions efficiently, ensuring accurate pricing and payment handling.
Education
High School Diploma -
Istituto Attilio Da Empoli Di Reggio Calabria
Italy07-2004
Skills
- Order management
- Sales strategy development
- Working under pressure
- Brand representation
- Food management experience
- Food presentation
- Bakery operations
Languages
English
Limited Working
Timeline
Bakery Manager
Rgaus General Services Srl
03.2019 - 12.2024
Furniture Sales Manager
De Angelis Arredi
06.2016 - 03.2019
Checkout Operator
Lancaster Fresh Fruit
03.2014 - 05.2016
Shop Seller
Profumeria Antonella
07.2004 - 05.2014
High School Diploma -
Istituto Attilio Da Empoli Di Reggio Calabria
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