Ragesh Pazhedath
Thrissur
Summary
Experienced Diagnostic Specialist with expertise in diagnostic procedures and equipment maintenance. Demonstrated ability to work collaboratively in teams and adapt to evolving requirements, guaranteeing dependable and precise outcomes. Proficient in troubleshooting, data analysis, and customer communication, consistently achieving top-notch results in fast-paced settings. Reliable and prepared to drive organizational success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Technical Advisor
JAGUAR&LAND ROVER(MUHAMED YOUSUF NAGHI MOTORS -
01.2024 - Current
- Acts as the primary point of contact between customers and the service department, explaining technical issues in an understandable way.
- Helps diagnose problems, often by questioning customers or performing test drives, and provides guidance to technicians on complex issues.
- Ability to quickly identify mechanical &electrical problems and recommend appropriate solutions.
- Advice and educate about vehicle system operation
Team Leader
JAGUAR&LAND ROVER(MUHAMED YOUSUF NAGHI MOTORS -
03.2022 - Current
- Mentored and guided workshop technicians, overseeing road tests and complex diagnostics.
- Coach and mentor technicians to strengthen diagnostic skills, repair quality, and overall performance.
- Oversee and conduct road tests to verify repairs and ensure resolution of customer concerns.
- Approved completed jobs, ensured compliance with manufacturer and warranty standards, and supervised job card accuracy.
- Facilitated collaboration between staff, advisors, and management to maximize customer satisfaction.
- ensures all job cards are consistently and accurately updated with the current job status, diagnostic findings, required parts, labor hours, and authorization details. This involves monitoring the team's progress and ensuring detailed notes are recorded
Diagnostic Technician
JAGUAR&LAND ROVER(MUHAMED YOUSUF NAGHI MOTORS
03.2013 - Current
- Streamlined workflow for faster results by organizing and prioritizing daily tasks efficiently.
- Continuously updated knowledge on current testing methodologies by attending relevant training sessions and workshops.
- Performed expert-level electrical system troubleshooting to resolve malfunctions in wiring, sensors, and control modules.
- Reduced repair times by utilizing advanced diagnostic tools and techniques effectively.
- Conducted thorough inspections to identify potential issues, preventing costly repairs or breakdowns later on.
- Performed comprehensive engine diagnostics to pinpoint root causes of performance issues quickly and accurately.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Technician
VOLKSWAGEN(PHOENIX CARS)
04.2012 - 03.2013
- Reduced repair time by efficiently identifying and addressing mechanical issues using advanced diagnostic tools.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Technician
MCP HYUNDAI(HYUNDAI DEALERSHIP)
03.2010 - 04.2012
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Test drove vehicles to determine problems and test repairs.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Maintained functionality and reliability of engines, machines, and systems through regular diagnostic checks.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Ensured safety compliance by performing thorough inspections on vehicles and implementing necessary repairs.
- Utilized diagnostic equipment to evaluate mechanical problems in vehicles.
Mechanic
COCHIN PORT TRUST
04.2009 - 03.2010
- Collaborated with fellow mechanics to complete challenging repairs, fostering teamwork and knowledge sharing among staff.
- Optimized workflow by managing multiple tasks simultaneously without sacrificing quality or accuracy in repairs.
- Supported lead mechanic in completing large-scale projects such as engine rebuilds or transmission replacements.
- Performed thorough inspections on incoming vehicles to identify necessary repairs or maintenance needs.
- Assisted lead mechanic in diagnosing complex automotive issues for efficient and accurate repairs.
Technician
MARUTHI SERVICE CENTRE
05.2008 - 04.2009
- Ensured seamless operations during technician absences by quickly learning new tasks and taking on additional responsibilities as needed.
- Supported the implementation of new technologies, contributing to overall process improvements.
- Contributed to increased productivity by keeping workspaces clean, organized, and free from clutter.
- Assisted technicians in troubleshooting complex issues, resulting in reduced downtime for machinery.
- Participated in continuing education programs to stay current on industry trends and best practices for maintaining optimal equipment performance.
Education
Diploma - Automotive
ITI CHALAKKUDY
INDIA01.2008
undefined
CHERPU GOVT. SCHOOL
THRISSUR01.2004
Skills
- Proficient in diagnostic tools
- Effective collaboration
- Electrical troubleshooting
- Quality assurance testing
- Skilled in operating mechanical tools
- Vehicle safety assessment
- Skilled in using diagnostic equipment
- Suspension system diagnosis
- Transmission diagnosis and replacement
- Advice and educate about vehicle system operation
- Engine troubleshooting skills
- Detailed warning assessment
- Analyze issues, generate potential solutions, and implement them effectively to improve operations
Certification
- Level-4 EVCP, Jaguar & Land Rover MENA
- FAST TRACK 1 Program, Volkswagen Motors India Ltd.
- Hyundai Quick Service Training STEP-1 Certification, Hyundai Motors India LTD
- Apprenticeship with National Trade Certificate, Cochin Port Trust
LANGUAGES
ENGLISH
MALAYALAM
HINDI
TAMIL
WEBSITES, PORTFOLIOS, PROFILES
linkedin.com/in/ragesh-p-g-a41a3353
PERSONAL DETAILS
- Date of Birth: 24/11/1988
- Nationality: INDIAN
- Marital Status: MARRIED
DRIVING LICENSE
- INDIA
- SAUDI ARABIA
Timeline
Technical Advisor
JAGUAR&LAND ROVER(MUHAMED YOUSUF NAGHI MOTORS -
01.2024 - Current
Team Leader
JAGUAR&LAND ROVER(MUHAMED YOUSUF NAGHI MOTORS -
03.2022 - Current
Diagnostic Technician
JAGUAR&LAND ROVER(MUHAMED YOUSUF NAGHI MOTORS
03.2013 - Current
Technician
VOLKSWAGEN(PHOENIX CARS)
04.2012 - 03.2013
Technician
MCP HYUNDAI(HYUNDAI DEALERSHIP)
03.2010 - 04.2012
Mechanic
COCHIN PORT TRUST
04.2009 - 03.2010
Technician
MARUTHI SERVICE CENTRE
05.2008 - 04.2009
undefined
CHERPU GOVT. SCHOOL
Diploma - Automotive
ITI CHALAKKUDY