Raghad aljuaid

• Ensured compliance with regulatory standards and conducted audits on marketing campaigns.
• Managed governance projects and developed/upgraded policies and procedures.
• Led risk-related projects, collaborating with teams for effective risk management.
Reviewed, approved, and governed the bank’s marketing campaigns to ensure compliance with governance standards.

• Led innovation campaigns and organized internal workshops.
• Focused on improving customer journey mapping across key channels.
• Collaborated with cross-functional teams to implement customer-centric solutions.
• Contributed to enhancing the overall innovation strategy.

• Conducted digital sales analysis and supported initiatives to improve customer engagement and experience.

• Provided investment and savings solutions to clients in Al Rajhi Takaful savings products.

• Provided financial consultations on credit products, ensuring alignment with customer needs.

• Gained practical experience in Saudi legal procedures and court systems.