
Well-versed designing, administering recruiting, and onboarding. Long experience in customer service. Highly skilled at editing, proofreading, and translating. Skilled in credit assessment, financial analysis, and risk evaluation.
Lead daily activities of agents by ensuring their performance adheres to the established KPIs, metrics,
SOPs and other metrics and operational requirements . Maintain a superior level of knowledge on banking products and services
Conduct credit assessments, analyze financial data, evaluate risks, and prepare concise credit reports to support lending decisions.