I can describe my self in few words , I am very patient person and I do believe the first key of successes is corporate with your team , my soul is full of joy and enthusiasm.
Overview
4
4
years of professional experience
Work History
Call Center Team Leader
MDL BEAST
08.2023 - Current
Application Processing Specialist
Khibra
04.2023 - 04.2024
Customer Support Trainee
Floward Company
02.2023 - 03.2023
Call Center Representative
MDL BEAST
10.2022 - 01.2023
Sales Support Specialist
Saudi Enaya Medical Insurance Company
09.2021 - 07.2022
Telesales Representative
Saudi Enaya Medical Insurance Company
09.2021 - 07.2022
English Taecher
Al Bashaer Kindergarten School
01.2020 - 03.2020
Education
Bachelor of Arts - English Literature
Arab Open University
Jeddah, Saudi Arabia
03.2020
Skills
CRM Software
Call Routing
Call Center Customer Service
Workforce Planning
Quality controls
Zoho system
Teamwork and Collaboration
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Arabic
Native language
English
Proficient
C2
Courses
Personal management and administrative development General organizations for technical and vocational training 15 h
E-marketing and content industry General organizations for technical and vocational training15 h
Modern management technology General organizations for technical and vocational training 10 h
Upload relations department General organizations for technical and vocational training 10 h
Robot and artificial intelligence General organizations for technical and vocational training 15 h
Cyber security and information crime General organizations for technical and vocational training 20 h
Analyzing & visualizing data via microsoft power bi & excel power tools 40h