Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Courses
Timeline
Generic
Raghad Ayoubi

Raghad Ayoubi

Jeddah

Summary

I can describe my self in few words , I am very patient person and I do believe the first key of successes is corporate with your team , my soul is full of joy and enthusiasm.

Overview

4
4
years of professional experience

Work History

Call Center Team Leader

MDL BEAST
08.2023 - Current

Application Processing Specialist

Khibra
04.2023 - 04.2024

Customer Support Trainee

Floward Company
02.2023 - 03.2023

Call Center Representative

MDL BEAST
10.2022 - 01.2023

Sales Support Specialist

Saudi Enaya Medical Insurance Company
09.2021 - 07.2022

Telesales Representative

Saudi Enaya Medical Insurance Company
09.2021 - 07.2022

English Taecher

Al Bashaer Kindergarten School
01.2020 - 03.2020

Education

Bachelor of Arts - English Literature

Arab Open University
Jeddah, Saudi Arabia
03.2020

Skills

  • CRM Software
  • Call Routing
  • Call Center Customer Service
  • Workforce Planning
  • Quality controls
  • Zoho system
  • Teamwork and Collaboration

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

Arabic
Native language
English
Proficient
C2

Courses

  • Personal management and administrative development General organizations for technical and vocational training 15 h
  • E-marketing and content industry General organizations for technical and vocational training15 h
  • Modern management technology General organizations for technical and vocational training 10 h
  • Upload relations department General organizations for technical and vocational training 10 h
  • Robot and artificial intelligence General organizations for technical and vocational training 15 h
  • Cyber security and information crime General organizations for technical and vocational training 20 h
  • Analyzing & visualizing data via microsoft power bi & excel power tools 40h

Timeline

Call Center Team Leader

MDL BEAST
08.2023 - Current

Application Processing Specialist

Khibra
04.2023 - 04.2024

Customer Support Trainee

Floward Company
02.2023 - 03.2023

Call Center Representative

MDL BEAST
10.2022 - 01.2023

Sales Support Specialist

Saudi Enaya Medical Insurance Company
09.2021 - 07.2022

Telesales Representative

Saudi Enaya Medical Insurance Company
09.2021 - 07.2022

English Taecher

Al Bashaer Kindergarten School
01.2020 - 03.2020

Bachelor of Arts - English Literature

Arab Open University
Raghad Ayoubi