Raghad Masoud
Al Khobar
Summary
Sales & Operations Coordinator with hands-on experience in managing end-to-end order processing and handling Aramco account operations through SAP and Oracle NetSuite. Skilled in coordinating internal workflows, ensuring accurate order execution, and maintaining smooth operational processes. Detail-oriented and highly organized with the ability to manage multiple tasks efficiently.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work history
Sales & Operations Coordinator
EZOrder Office Supplies Co.
Al Dhahran
2022.06 - Current
- Managed end-to-end order processing using Oracle NetSuite and SAP (Aramco portal)
- Created and maintained sales orders based on customer purchase orders
- Processed Advanced Shipping Notifications (ASN) and Material Delivery Documents (MDD)
- Coordinated with internal teams to ensure accurate and timely order fulfillment
- Monitored order status and followed up on pending and overdue deliveries
- Maintained and updated operational reports related to orders and shipments
Sales Executive (Indoor)
EZOrder Office Supplies Co.
Al Dhahran
2023.01 - 2023.07
- Created and managed leads through Oracle NetSuite
- Prepared quotations based on customer requirements
- Conducted client follow-ups via calls and emails to support order processing
Trainee
Al Falak
Al Khobar
2021.07 - 2021.08
- COOP Training program
Education
Business Administration - Management, Marketing
University of Bahrain
Bahrain 2015.09 - 2021.02
Master of Digital Marketing -
Midocean University (Online)
United Arab Emirates 2024.09 - 2025.12
Skills
- Order Management
- Sales Operations
- SAP (Aramco Portal)
- Oracle NetSuite
- Advanced Shipping Notification (ASN)
- Material Delivery Documentation (MDD)
- Microsoft Excel
- Process Coordination
- Data Entry & Accuracy
- Time Management
- Problem Solving
Languages
Arabic
Native language
Arabic
Beginner
Timeline
Master of Digital Marketing -
Midocean University (Online)
2024.09 - 2025.12
Sales Executive (Indoor)
EZOrder Office Supplies Co.
2023.01 - 2023.07
Sales & Operations Coordinator
EZOrder Office Supplies Co.
2022.06 - Current
Trainee
Al Falak
2021.07 - 2021.08
Business Administration - Management, Marketing
University of Bahrain
2015.09 - 2021.02