Rahaf AlHarbi
Riyadh,KSA
Summary
Human Resources background with a focus on talent acquisition and recruitment operations. Experienced in sourcing and screening CVs, coordinating interviews, and supporting onboarding activities. Skilled in clear communication, organization, and recruitment process execution. Open to exploring different HR roles and opportunities that align with my experience and skills.
Overview
2
2
Languages
1
1
Certification
3
3
years of professional experience
Work history
Operations Officer
Esnad Alriyad (owned by Riyad Bank)
Riyadh
11.2025 - 09.2026
- Handling and processing loan rescheduling requests for mortgage, personal, and auto leasing products.
- Analyzing customers’ financial situations to determine suitability for rescheduling.
- Ensuring compliance with internal policies and SAMA regulations.
- Coordinating with relevant departments (credit, risk, collections, legal) to complete rescheduling processes in line with internal requirements.
- Following up on rescheduling requests from initial review through to final execution.
Collections Officer
Esnad Alriyad (owned by Riyad Bank)
Riyadh
11.2024 - 10.2025
- Contacted customers by phone regarding overdue credit card balances each day.
- Explained debt terms, including interest rates, fees, and non-payment consequences.
- Answered questions about account status and billing details promptly.
- Followed up on payment promises and kept collections on track.
Talent Acquisition Specialist - Tamheer Program
Riyad Bank
Riyadh
01.2024 - 08.2024
- Managed internship programs at the bank, such as Tamheer Program, Co-op, and Summer Training.
- Collaborated closely with hiring managers to understand their requirements and preferences.
- Sourced and reached out to potential candidates on LinkedIn.
- Screened resumes and held initial interviews to determine candidates’ suitability for open positions.
- Evaluated candidate profiles and made shortlisting decisions based on their qualifications and job fit.
- Arranged interviews between candidates and hiring managers, and handled all related logistics, including booking rooms and setting up virtual meetings.
- Maintained strong communication with candidates throughout the recruitment journey by keeping them informed and providing timely feedback at each stage.
- Oversaw the onboarding process for new interns by sending required documents, created ID numbers and printed access cards.
- Supported the recruitment team by filtering resumes from the pipeline and selecting profiles that matched available vacancies.
Education
Bachelor's Degree - Languages and Translation
Princess Nourah Bint Abdulrahman University
Skills
- Ability to Work Individually and Within a Team
- Quick Learner
- Communication
- Computer Proficiency
- Microsoft Office
- LinkedIn Recruiter
- Candidate Searching
- Screening Resumes
- Phone Interviewing
- Interview Scheduling
- Time Management
- Attention to Detail
Certification
Recruiting Foundations – LinkedIn
Learning, Forward Learning Program - McKinsey & Company
Talent Acquisition via LinkedIn - Doroob
Introduction to Human Resources Functions - Doroob
Level 1 - Word White Belt - McGraw Hill
Level 1 - PowerPoint White Belt - McGraw Hill
Level 1 - Excel White Belt - McGraw Hill
PROJECTS
Summer Training Project, 14/07/2024 - 01/08/2024 Riyad Bank – Riyadh
As part of the HR team, I participated in launching a summer internship program focused on developing the professional skills of our employees’ relatives and helping them explore their career interests in a real work environment. I led the candidate screening and selection process by reviewing applications, shortlisting profiles, and conducting interviews to identify the best-fit trainees. After attracting 100 trainees, we organized onboarding sessions to introduce them to Riyad Bank’s history, culture, and divisions, helping them gain a deeper understanding of the bank.
LANGUAGES
Arabic
Native
A1
English
Proficient (C2)
A1
Timeline
Operations Officer
Esnad Alriyad (owned by Riyad Bank)
11.2025 - 09.2026
Collections Officer
Esnad Alriyad (owned by Riyad Bank)
11.2024 - 10.2025
Talent Acquisition Specialist - Tamheer Program
Riyad Bank
01.2024 - 08.2024
Bachelor's Degree - Languages and Translation
Princess Nourah Bint Abdulrahman University