RAHAF AlREHAILI
Madinah
Summary
Accomplished professional with extensive expertise in office coordination and human resources management. Demonstrates proficiency in multitasking, office automation systems, and advanced Excel usage. Skilled in developing operational strategies, compiling reports, and understanding HR policies. Adept at customer relationship management, public relations, and training and development. Proven track record in payroll processing, staff development, budgeting expertise, contract negotiation, and organisational leadership. Committed to implementing human resources best practices while maintaining a customer service orientation. Career goals include advancing organisational leadership capabilities to drive business success through effective project management and conflict resolution.
Overview
4
4
years of professional experience
Work history
Administrative manager
Musaned For Information Technology
Al Madinah, Medina Region
10.2023 - Current
- Updated company policies leading to enhanced workplace safety standards.
- Conducted performance reviews, fostering employee development and growth.
- Undertook project management duties ensuring timely completion within budget constraints.
- Handled customer queries promptly improving overall customer satisfaction.
- Managed employee schedules to ensure smooth operations.
- Assisted HR with onboarding procedures providing a positive start for new hires.
- Administered payroll, reducing discrepancies and errors during the process.
- Managed and resolved employee queries and concerns to create positive workplace culture.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Collaborated with legal team, ensuring contracts adhered to statutory requirements.
- Ensured timely renewal of contracts whilst maintaining high customer satisfaction rates.
- Facilitated contract negotiations, ensuring alignment with company's sales strategies.
- Worked closely with the sales team to understand client needs and develop tailored contracts accordingly.
- Supported finance department in invoicing activities related to contracts, reducing errors and delays.
ERP Consultant
NATEJ SOFT
Al Madinah, ALMadinah Region
08.2022 - 09.2023
- Ensured optimal productivity through implementation of innovative ERP solutions.
- Provided technical support to end users, resolving issues related to the Enterprise Resource Planning systems promptly.
- Worked closely with IT department on integrating third-party applications into existing infrastructure leading to increased automation.
- Trained staff on best practices for using the modernised ERP system effectively.
- Managed change requests efficiently to maintain workflow continuity during transition phases.
- Developed effective project plans by understanding client requirements.
- Ensured timely completion of ERP projects, resulting in satisfied clients.
- Troubleshot and resolved system issues swiftly, minimising downtime.
- Recruited and trained system analysts, programmers and engineers.
Administrative assistant
NATEJ SOFT
Al Madinah, Almadinah Region
12.2021 - 08.2022
- Improved customer satisfaction through prompt response to email and phone queries.
- Supported accurate record-keeping with proficient data entry skills.
- Assisted with budget preparations enabling effective financial planning.
- Performed bookkeeping tasks, including invoicing and expense tracking.
- Submitted timely reports which provided critical updates on various projects.
- Collaborated with HR officers during recruitment process to streamline candidate screening.
- Updated company databases by inputting new employee contact information and employment details.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Wrote professional letters, emails and memoranda for business communication.
Education
Bachelor's degree in Housing and Social Institution -
Tibah University
Al MadinahMaster's in Educational Administration and Leaders -
Tibah University
Skills
- Multitasking proficiency
- Office automation systems
- HR policies understanding
- HR systems knowledge
- Public Relations
- Training and Development
- Contract negotiation
- Organisational leadership
- Human resources best practices
- Deadline-oriented
- Staff supervision
- Documentation control
- Invoicing and billing
- Basic accounting
- Leadership skills
- Project Management
Languages
Arabic
Native
English
Advanced
Timeline
Administrative manager
Musaned For Information Technology
10.2023 - Current
ERP Consultant
NATEJ SOFT
08.2022 - 09.2023
Administrative assistant
NATEJ SOFT
12.2021 - 08.2022
Bachelor's degree in Housing and Social Institution -
Tibah University
Master's in Educational Administration and Leaders -
Tibah University
Similar Profiles
Hao Yuan (Mark) ChenHao Yuan (Mark) Chen
Research Engineer at Institute for Information Industry (III) / Taiwan Association of Quantum Computation and Information Technology (TAQCIT)Research Engineer at Institute for Information Industry (III) / Taiwan Association of Quantum Computation and Information Technology (TAQCIT)
Shakibu Mussa NsekelaShakibu Mussa Nsekela
Senior Accounts Officer at Ministry of Information, Communication and Information TechnologySenior Accounts Officer at Ministry of Information, Communication and Information Technology
Abdelfattah BedairAbdelfattah Bedair
Sales Manager & Business Develoment at Origin Technology for Information TechnologySales Manager & Business Develoment at Origin Technology for Information Technology
MD RASEL MIAHMD RASEL MIAH
Assistant Manager at ShawarmerAssistant Manager at Shawarmer
Abdulrahman Sameer AlbaidaniAbdulrahman Sameer Albaidani
Academic Experience at NAAcademic Experience at NA