Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic

RAHAF BAGASI

JEDDAH,SAUDI ARABIA

Summary

Detailed-oriented individual with desire to obtain experience in administrative field. Excellent in scheduling appointments, organising and maintaining files. Dedicated to providing support and assistance to help organisations achieve goals. Hardworking Operations Assistant with flexible, proactive work ethic offers experience in team coordination and customer support. Adapts to office and operations support tasks for well-rounded assistance in dynamic, fast-paced settings.

Overview

2
2
years of professional experience
1
1
Certification

Work history

Administrative assistant

Bee Events
Jeddah, Mecca Region
11.2024 - Current
  • Collaborated with HR officers during recruitment process to streamline candidate screening.
  • Assisted in the preparation of regularly scheduled reports for upper management review.
  • Submitted timely reports which provided critical updates on various projects.
  • Handled sensitive information discreetly maintaining high level confidentiality at all times.
  • Assisted with budget preparations enabling effective financial planning.
  • Organised client meetings, prepared agendas and took detailed minutes.
  • Wrote professional letters, emails and memoranda for business communication.
  • Sorted and organised different types of information by document type, personnel or location.

Operations

Bee Events
Jeddah, Mecca Region
11.2024 - Current
  • Managed event logistics, ensuring smooth operations.
  • lead project teams.
  • FWorked and organized Expo sport for everyone in Riyadh
  • Worked and organized Wonder Hills project in Jubail for 45 days
  • Worked and organized SNB project in Boulevard Riyadh
  • Worked and organized Wonder garden in Riyadh
  • Contact suppliers for events and projects
  • Using Artificial Intelligence Tools
    Skilled in utilizing artificial intelligence tools and platforms (such as ChatGPT and generative AI) to enhance productivity, streamline processes, and support data-driven decision-making.

Administrative assistance

Arabian Establishment for Trade & Shipping Ltd
Jeddah, Mecca Region
07.2024 - 11.2024
  • Supported station teams with administrative assistance, filing paperwork, photocopying and organising document libraries.
  • Maintained up-to-date knowledge of current promotions, specials and service additions, providing expert customer assistance.
  • Monitored patient flow and handled administrative duties to reduce wait times.
  • Handled external requests for benefits and claims support, answering questions and directing individuals to correct personnel for assistance.
  • Assisted senior managers with administrative support to aid timely project delivery.
  • Provided comprehensive assistance in multi-disciplinary environment.
  • Completed basic administrative and clinical tasks to relieve medical professionals of busy workload.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Customer service

parkyy
Jeddah, Mecca Region
03.2024 - 06.2024
  • Investigated and solved customer service complaints through root cause analysis.
  • Promoted exceptional customer service by engaging clients on sales floor, building positive rapport, answering product queries and handling complaints.
  • Achieved excellent customer service by greeting customers and meeting quality expectations.
  • Processed billing changes to reflect new and upgraded customer service plans.
  • Guaranteed delivery of first-class customer service, coaching team members to produce positive outcomes.
  • Communicated and coordinated pricing changes to web and customer service teams for implementation.
  • Handled customer disputes and objections with efficiency and professionalism, consistently upholding excellent customer service standards.

translator

universal coils and heat exchangers industries
Jeddah, Mecca Region
11.2023 - 03.2024
  • Improved client relationships by providing accurate and timely translations.
  • Provided translation services for enhanced cross-cultural communication.
  • Enhanced company reputation with meticulous translation work.
  • Assisted in business meetings for effective bilingual conversation.
  • Validated document accuracy with thorough proofreading skills.
  • Liaised with foreign clients to facilitate better understanding.
  • Managed multiple tasks simultaneously for increased productivity.
  • Handled literary translations, preserving original tone and style.
  • Worked closely with marketing teams to translate promotional materials.
  • Ensured linguistic consistency across all translated documents.
  • Proofread and edited translated materials to maintain language quality and consistency.
  • Adapted translation style based on intended audience to optimise message comprehension.

Education

BACHELOR OF English language -

UQU
Makkah, Mecca Region

Skills

  • Administrative assistance
  • Strategies for revision assistance
  • Remote desktop assistance
  • Administrative project support
  • Customer assistance
  • Creative writing assistance
  • Patience and concentration
  • Linguistic intuition
  • Literary translation
  • copywriting capabilities
  • Excel proficiency
  • Transcription fluency
  • Editing precision
  • Public speaking confidence
  • Technical documentation handling
  • Microsoft office suite familiarity
  • Email correspondence expertise
  • Strong written communication
  • Familiarity with company policies
  • Delivery timeframe estimation

Languages

English
Fluent

Certification

LEADERSHIP SKILLS

STRESS MANGEMENT SKILLS

EXCEL

SALES AND MARKETING

INFLUENCING AND PERSUASION SKLLS

Timeline

Administrative assistant

Bee Events
11.2024 - Current

Operations

Bee Events
11.2024 - Current

Administrative assistance

Arabian Establishment for Trade & Shipping Ltd
07.2024 - 11.2024

Customer service

parkyy
03.2024 - 06.2024

translator

universal coils and heat exchangers industries
11.2023 - 03.2024

BACHELOR OF English language -

UQU

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RAHAF BAGASI