RAHAT PATWARY
Customer Servicer
Qibah,Al Qassim
Summary
Highly motivated and results-oriented housekeeper with over 3 years of experience in maintaining exceptional cleanliness and ensuring guest satisfaction. Skilled in meticulous cleaning, prioritizing guest needs, and creating comfortable and hygienic environments. Demonstrated ability to operate laundry equipment and provide high-quality laundry services in fast-paced team environments. Experienced in food preparation, customer service, and fruit packing, with a strong focus on problem-solving and effective communication. Possess extensive knowledge of hygiene, textiles, clothing care, and safety principles. Eager to leverage expertise to contribute to a successful hospitality operation, showcasing adaptability and a success-driven mindset.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
4
4
Languages
Work History
Seasonal Fruit and Vegetables Packing
Abdullah bin Saeed For vegetables
01.2024 - 10.2024
- Developed a system for securely wrapping and packing items to ensure that they arrived safely and intact
- Prepared and maintained shipping documents, such as bills of lading, packing lists, and invoices
- Provided quick and efficient service to customers by picking and packing orders in a timely manner
Housekeeper Cleaner
Fahad eid alharbi rest house
01.2021 - 12.2023
- Maintained cleanliness and hygiene of guest rooms, common areas, and facilities
- Disposed of trash and recyclable materials in the appropriate containers, resulting in a cleaner and more organized facility
- Operated commercial washing machines and dryers, resulting in cleaner and fresher linens and bedding
- Performed deep cleaning of carpets and upholstery, resulting in a cleaner and more hygienic environment
- Installed a water filtration system, ensuring cleaner and safer drinking water
Ironing and Customer Service
Fahad Hejja Laundry
11.2019 - 12.2020
- Operated laundry equipment to clean and iron a variety of garments
- Ensured timely delivery of high-quality laundry services to clients
- Maintained a clean and organized work area, prioritizing safety procedures
- Drafted customer service policies and procedures that standardized customer service operations and improved customer experience
Education
Higher School Certificate - undefined
06.2012 - 05.2014
Secondary School Certificate - undefined
01.2007 - 05.2012
Skills
Fast Learner
Ability to Work in a Team
Knowledge of Hygiene
Customer Service
Prioritization of Requirements
Food Preparation
Safety Principles
Clothing Care and Cleaning
Attention to Detail
Communication Skills
Problem Solving
Kitchen Equipment
Knowledge of Hospitality
Stock Control
Adaptability
Self Motivation
Success Driven Person
Fruit packing
Accomplishments
- Enhanced Packing Efficiency: Increased packing efficiency by 25% using a new wrap method.
- Improved Laundry Operations: Reduced laundry turnaround time by 40% with optimized processes.
Passions
Cooking
Timeline
Seasonal Fruit and Vegetables Packing - Abdullah bin Saeed For vegetables
01.2024 - 10.2024
Housekeeper Cleaner - Fahad eid alharbi rest house
01.2021 - 12.2023
Ironing and Customer Service - Fahad Hejja Laundry
11.2019 - 12.2020
Chauddagram Government College - Higher School Certificate,
06.2012 - 05.2014
Batisa Secondary School - Secondary School Certificate,
01.2007 - 05.2012