Summary
Overview
Work history
Education
Skills
Websites
Languages
Certification
Accomplishments
Affiliations
References
Timeline
Generic
Raheel Aslam

Raheel Aslam

Jeddah,Saudi Arabia

Summary

Experienced professional with focus on management and team leadership. Capable of driving projects to successful completion through strategic planning and strong interpersonal skills. Known for fostering collaborative environments and delivering consistent results.

Overview

9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Assistant Operation Manager | Healthcare Sector

Compass Arabia
Jeddah , Saudia Arabia
07.2021 - Current
  • Managing 200+- bed hospital catering service operation on daily basis.
  • Ensured strict compliance with CBAHI, MOH, JCI, HACCP, Food safety regulations and hospital infection control protocols across all catering operation.
  • Maintain strong relationship with client and communicate the work progress, challenges and resolutions in a clear and concise manner.
  • Ensured timely and consistent food and amenities service for Royal, VIP, and regulation patient rooms.
  • Manage the hospitality events and retail outlets.
  • Manage operation P&L on daily base, tracking cost and controlling material issue to stay within budget.
  • Ensure stores, purchasing and receiving procedures adhere to company policies and food safety standards.
  • Train and motivate catering employees regularly, including briefing on daily basis.
  • Collaborate with Executive Chef on menu planning for cafeteria improve food and increase sales targets. Also, plan menus for hospitality events, Royal, VIP and regular patient.
  • Streamlining patient food service workflow and billing systems.
  • Inspect kitchen equipment daily to ensure efficient food production and maintain accurate PPM and calibrations.
  • Encourage employes to report near misses in order to protect the sites food safety and safety.
  • Monitoring staff transportation schedules and vehicle safety in accordance with company transportation policy.
  • Coordinated hiring, recruitment and training strategies to build successful administrative team.

Senior F&B supervisor

Stay Bridge Suites Jeddah (IHG)
Jeddah, Mecca Region
01.2017 - 01.2020
  • Assisted guests with making Menu choice in an informative and helpful fashion.
  • Delivered exceptional service by greeting and surviving customers in a timely, friendly manner.
  • Appropriately suggested additional items to customers to increase restaurant sale.
  • Promptly served all food courses and beverages to guests.
  • Answered questions about menu selection and made recommendation with requested.
  • Regularly checked on guest to ensure satisfaction with each food course and beverages
  • Welcome and acknowledge all guest in a friendly, service-oriented manner.
  • Enhanced team performance with regular feedback and coaching sessions.

Cafeteria Supervisor

Goodies Selection Restaurant
Jeddah, Mecca Region
10.2016 - 01.2017
  • Was InCharge for cafeteria, supervised 70 employees, in the daily operations of preparing lunch and dinner.
  • Supervised and assisted the Wokers in the cafeteria and supervised the cleaning of kitchen to meet all health code standards.
  • Arrange the schedule and trained a work force at cafeteria.
  • Ensured inventory to feed peoples in cafe
  • Dealt with dissatisfied customers and problems within cafeteria.
  • Supervised the severing of food to ensure the clients satisfaction.
  • Responsible for overseeing the day-by-day operation and menu planning.


Education

Bachelor of Technology - information and technology

University of Sargodah
Pakistan
03.2012 - 02.2016

Skills

  • Opera - Proficient with POS systems
  • Maestro – HR
  • IHG Merlin
  • QEMS
  • Microsoft Office – Word and Excel
  • Budget planning
  • Logistics coordination
  • Team supervision
  • Staff training
  • Quality audits
  • Employee recruitment
  • Project coordinating expertise
  • Project management software expertise
  • Procurement procedures
  • Efficient scheduling
  • Knowledge of manufacturing processes
  • Operational cost accounting
  • Fleet management capabilities
  • Knowledge of lean principles
  • Operations management
  • Budget management
  • Operation coordination
  • Duty management
  • Project management and coordination
  • Project planning and scheduling
  • Strong IT skills
  • Catering operations management
  • Menu planning
  • P&L management
  • Food safety compliance

Languages

English
Intermediate
B1
Arabic
Elementary

Certification

IHG True Hospitality

Guest courtesy

I Clean | HCCP level 3

Fire and Safety

Be My Guest

Food & Safety level 3

Cyber Awareness & Cyber Security

Certificate of Appreciation (Compass Arabia)

Patient Relation | Patient Experience

Occupational Safety and Health Hazards Communication

Project management skills for leaders

First Aid Training

Accomplishments

    Employee of the Month

Affiliations

  • Football & Cricket

References

References available upon request.

Timeline

Assistant Operation Manager | Healthcare Sector

Compass Arabia
07.2021 - Current

Senior F&B supervisor

Stay Bridge Suites Jeddah (IHG)
01.2017 - 01.2020

Cafeteria Supervisor

Goodies Selection Restaurant
10.2016 - 01.2017

Bachelor of Technology - information and technology

University of Sargodah
03.2012 - 02.2016

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Raheel Aslam