Rahma Omar
Riyadh,Saudi arabia
Summary
Dedicated airline professional with a solid background in Tourism and Hospitality. Experienced in customer service, cultural communication, and teamwork, with a genuine passion for creating a positive and memorable travel experience for every passenger. Known for staying calm under pressure, adapting quickly, and maintaining a warm, professional presence on board.
Overview
11
11
years of professional experience
Work history
Flight Attendant
Flyadeal
Riyadh, Saudi Arabia
03.2023 - 11.2025
- Currently working as Flight Attendant with almost three years of experience.
- Learned how to ensure passengers safety and deliver excellent in-flight service.
- Skilled in handling in-flight sales, managing first aid, and responding to emergency situations.
- Passionate about creating comfortable and enjoyable experience for all passengers on board.
Customer service agent
Etisalat Misr
cairo, Egypt
03.2019 - 06.2019
- Assisted customers and promoted mobile bundles with professionalism.
- Gained experience in sales, problem-solving, and client communication in fast-paced environment.
Secretary
Local clinic complex
cairo, Egypt
06.2015 - 11.2015
- Supported daily clinic operations by welcoming patients and arranging appointments.
- Maintained organized and clean environment. Developed strong hospitality and customer care skills.
Education
Bachelor's degree - Tourism, English Department
Faculty of Tourism And Hotel Managment
Helwan University01.2019
Skills
- Communication skills
- Working under pressure
- Problem-solving
- Co-operation
- Teamwork
Courses & training
- Prepare Tourist Programs, MISR Travel Company, 2017-07-01
- Operating System, Egypt Air Company, 2018-10-11
- Ticketing System, Egypt Air Company, 2018-12-01
- Transit Ticketing, Egypt Air Company, 2017-09-10
- English language, MODLI institution, 2018-01-01, 2021-01-01
- Computer Software, Russian Cultural Center, IT, Windows, Word, Excel, Access, PowerPoint, Internet, Outlook
Additional information
- Height: 165cm.
- Weight: 58kg.
- Date of Birth 29/09/1997.
Affiliations
- Reading • jogging • Painting
Languages
Arabic
Native
English
Advanced (C1)
Timeline
Flight Attendant
Flyadeal
03.2023 - 11.2025
Customer service agent
Etisalat Misr
03.2019 - 06.2019
Secretary
Local clinic complex
06.2015 - 11.2015
Bachelor's degree - Tourism, English Department
Faculty of Tourism And Hotel Managment