Summary
Overview
Work history
Education
Skills
Languages
Personal Information
Affiliations
Accomplishments
Timeline
Barista
Rahul Bhardwaj

Rahul Bhardwaj

Neom Community, Tabuk ,Saudi Arabia

Summary

To be associated with the organization that provides me an opportunity to show my skills, prove my knowledge with the latest trends; develop world class solutions to the real-world challenges and utilize my current skills and acquire new skills.


Overview

13
13
years of professional experience
4
4
years of post-secondary education

Work history

Assistant Restaurant Manager

Tamimi Global, Neom City , Saudi Arabia
Neom Community, Tabuk, Saudi Arab
05.224 - Current
  • Supervised daily culinary operations to ensure adherence to standards.
  • Assist management in establishing and communicating goals, timetables &deadlines for shift or departmental operations to hourly employees ensure that they are understood.
  • Maintained staff efficiency to balance customer service.
  • Communicated operational issues to staff, ensured follow-up, and supported continuous improvement initiatives.
  • Implemented new mocktail recipes by researching current trends in the industry.
  • Managed beverage standard & train staff to follow the standard. .
  • Trained Front of House (FOH) staff on policies and procedures, guest service techniques and communication skills to ensure positive experience.
  • Implemented hygiene regulations to maintain a clean and safe environment.
  • Communicated effectively with kitchen staff to ensure timely meal preparation.
  • Scheduled employee shifts fairly and efficiently, reducing conflicts and last-minute changes.
  • Supervised staff during busy periods for smooth operations.
  • Assist management in ensuring that associates are completing online trainings assigned to them


Assistant Outlet Manager

Sharjah National Hotels
Sharjah, United Arab Emirates
09.2023 - 03.2024
  • Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties
  • Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.
  • Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements
  • Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).
  • Trained new starters, ensuring consistency in service delivery.
  • Conduct beverage training,devlop new recipes as per the current market trend.

Assistant Outlet Manager

Telal Luxury Resort & Heritage Village
Al Ain, United Arab Emirates
04.2017 - 09.2020
  • Carried out day-to-day duties accurately and efficiently.
  • Successfully delivered on tasks within tight deadlines.
  • Supervised staff during busy periods for smooth operations.
  • Trained new starters, ensuring consistency in service delivery.
  • Ensured compliance with health and safety standards at all times.
  • Ensure all daily and monthly reports are detailed and submitted in a timely matter


Food & Beverage Team Leader / Captain

Crown Plaza,IHG
Salalah, Oman
08.2015 - 01.2017
  • Company Overview: Crown Plaza is a hotel brand known for its high standards in food service and customer engagement
  • Maintained high standards in food service and customer engagement
  • Provided attentive service during peak hours, addressing inquiries and issues
  • Managed cash procedures and stock control efficiently, upholding company policies
  • Apply attention to detail to the way in which food and drinks are presented ensuring the customer receives a quality product every time
  • Be passionate about food, beverage and customer service, seeking to ensure that the highest standards are met at all times
  • Ensure cash procedures are adhered to and strictly monitored, including preparation and calculation of bills, and cashing up of bills as per Hotel Cash Handling Policy
  • Take responsibility for stock control, including ordering, acceptance, maintenance of stock levels and stock rotation, and report & return of any substandard items
  • Crown Plaza is a hotel brand known for its high standards in food service and customer engagement

Bartender

Waldorf Astoria, Hilton Group Of Hotels
Ras Al-Khaimah, United Arab Emirates
06.2012 - 07.2015
  • Ensure that all guests feel welcomed and are given responsive, friendly and courteous service at all times
  • Establish on-going On Job Training Programs within the department to meet Brand and Service Standards
  • Bill Posting, Restaurant Check List, Maintain Stock
  • Maintain hygienic beverage service techniques
  • Satisfied guest with creative cocktail and drinks
  • Maintain beverage per stock, inventory
  • To maximize opportunities for departmental sales and profit and other related targets
  • Worked on Online Cocktail Tool
  • Achievement: Awarded with TRUE WALDORF SERVICE
  • Beverage Trainer, Beverage Certification and attend training from multiple liquor company
  • Part of Pre-opening team

Food and Beverage Associate

Middle Bay Country Club
Newyork, United States Of America
06.2010 - 12.2012
  • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant and hotel policies and procedures
  • Department Trainer (OJT Certified)
  • Coordination with Guest Relation
  • Handling Monthly, Quarterly and Annual Inventory
  • Checking Restaurant Setup & Maintenance Issues
  • Maintaining Hygiene as Per Standard set
  • Cashiering & Posting of Bills in Micros
  • Achievement: Certified as Employee of the year

Food and Beverage Associate

Oakwood Premier
Pune, India
  • Taking order and Coordination with Guest Relation
  • Cashiering & Posting of Bills in Micros

Education

Bachelor of Hospitaliaty & Tourism Management -

NATIONAL SCHOOL OF MANAGEMENT STUDIES
India
02.2004 - 02.2007

Skills

  • Beverage Knowledge
  • Staff performance evaluations
  • Front of House (FOH) training
  • Customer service excellence
  • Handling inspections successfully
  • Promotion and upselling techniques
  • Employee management
  • Passion for customer satisfaction
  • Food and wine pairing
  • Recruitment and training
  • Staff training and development
  • Hospitality business management
  • Salesmanship techniques
  • Front-Of-House efficiency

Languages

English
Fluent
Hindi
Fluent

Personal Information

  • Date of birth: 07/11/87
  • Nationality: Indian
  • Marital status: Married

Affiliations

  • Beverage- Develop new mocktail & cocktail.
  • Historical Books
  • Movies & Song
  • Learn new languages.

Accomplishments

  • Awarded with TRUE WALDORF SERVICE.
  • Beverage Trainer, Beverage Certification and attend training from multiple liquor company.
  • Part of Pre-opening team.
  • Employee of the Year in MIDDLE BAY COUNTRY CLUB.

Timeline

Assistant Outlet Manager

Sharjah National Hotels
09.2023 - 03.2024

Assistant Outlet Manager

Telal Luxury Resort & Heritage Village
04.2017 - 09.2020

Food & Beverage Team Leader / Captain

Crown Plaza,IHG
08.2015 - 01.2017

Bartender

Waldorf Astoria, Hilton Group Of Hotels
06.2012 - 07.2015

Food and Beverage Associate

Middle Bay Country Club
06.2010 - 12.2012

Bachelor of Hospitaliaty & Tourism Management -

NATIONAL SCHOOL OF MANAGEMENT STUDIES
02.2004 - 02.2007

Food and Beverage Associate

Oakwood Premier

Assistant Restaurant Manager

Tamimi Global, Neom City , Saudi Arabia
05.224 - Current

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Rahul Bhardwaj