Rahul Bhardwaj

Work History

Assistant Restaurant Manager

Tamimi Global, Neom City , Saudi Arabia

Neom Community, Tabuk, Saudi Arab

05.224 - Current

Supervised daily culinary operations to ensure adherence to standards.
Assist management in establishing and communicating goals, timetables &deadlines for shift or departmental operations to hourly employees ensure that they are understood.
Maintained staff efficiency to balance customer service.
Communicated operational issues to staff, ensured follow-up, and supported continuous improvement initiatives.
Implemented new mocktail recipes by researching current trends in the industry.
Managed beverage standard & train staff to follow the standard. .
Trained Front of House (FOH) staff on policies and procedures, guest service techniques and communication skills to ensure positive experience.
Implemented hygiene regulations to maintain a clean and safe environment.
Communicated effectively with kitchen staff to ensure timely meal preparation.
Scheduled employee shifts fairly and efficiently, reducing conflicts and last-minute changes.
Supervised staff during busy periods for smooth operations.
Assist management in ensuring that associates are completing online trainings assigned to them

Assistant Outlet Manager

Sharjah National Hotels

Sharjah, United Arab Emirates

09.2023 - 03.2024

Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties
Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.
Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements
Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).
Trained new starters, ensuring consistency in service delivery.
Conduct beverage training,devlop new recipes as per the current market trend.

Assistant Outlet Manager

Telal Luxury Resort & Heritage Village

Al Ain, United Arab Emirates

04.2017 - 09.2020

Carried out day-to-day duties accurately and efficiently.
Successfully delivered on tasks within tight deadlines.
Supervised staff during busy periods for smooth operations.
Trained new starters, ensuring consistency in service delivery.
Ensured compliance with health and safety standards at all times.
Ensure all daily and monthly reports are detailed and submitted in a timely matter

Food & Beverage Team Leader / Captain

Crown Plaza,IHG

Salalah, Oman

08.2015 - 01.2017

Company Overview: Crown Plaza is a hotel brand known for its high standards in food service and customer engagement
Maintained high standards in food service and customer engagement
Provided attentive service during peak hours, addressing inquiries and issues
Managed cash procedures and stock control efficiently, upholding company policies
Apply attention to detail to the way in which food and drinks are presented ensuring the customer receives a quality product every time
Be passionate about food, beverage and customer service, seeking to ensure that the highest standards are met at all times
Ensure cash procedures are adhered to and strictly monitored, including preparation and calculation of bills, and cashing up of bills as per Hotel Cash Handling Policy
Take responsibility for stock control, including ordering, acceptance, maintenance of stock levels and stock rotation, and report & return of any substandard items
Crown Plaza is a hotel brand known for its high standards in food service and customer engagement

Bartender

Waldorf Astoria, Hilton Group Of Hotels

Ras Al-Khaimah, United Arab Emirates

06.2012 - 07.2015

Ensure that all guests feel welcomed and are given responsive, friendly and courteous service at all times
Establish on-going On Job Training Programs within the department to meet Brand and Service Standards
Bill Posting, Restaurant Check List, Maintain Stock
Maintain hygienic beverage service techniques
Satisfied guest with creative cocktail and drinks
Maintain beverage per stock, inventory
To maximize opportunities for departmental sales and profit and other related targets
Worked on Online Cocktail Tool
Achievement: Awarded with TRUE WALDORF SERVICE
Beverage Trainer, Beverage Certification and attend training from multiple liquor company
Part of Pre-opening team

Food and Beverage Associate

Middle Bay Country Club

Newyork, United States Of America

06.2010 - 12.2012

Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant and hotel policies and procedures
Department Trainer (OJT Certified)
Coordination with Guest Relation
Handling Monthly, Quarterly and Annual Inventory
Checking Restaurant Setup & Maintenance Issues
Maintaining Hygiene as Per Standard set
Cashiering & Posting of Bills in Micros
Achievement: Certified as Employee of the year

Food and Beverage Associate

Oakwood Premier

Pune, India

Taking order and Coordination with Guest Relation
Cashiering & Posting of Bills in Micros

Summary

Overview

Work History

Assistant Restaurant Manager

Assistant Outlet Manager

Assistant Outlet Manager

Food & Beverage Team Leader / Captain

Bartender

Food and Beverage Associate

Food and Beverage Associate

Education

Bachelor of Hospitaliaty & Tourism Management -

Skills

Name & contact

Languages

Personal Information

Affiliations

Accomplishments

Timeline

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