SUPER
RAHUL MURALIDHARAN
Aramco Approved Operation Supervisor
Eastern Eegion
Summary
Dynamic operations supervisor with a proven track record at ALSAIF TRANSPORTATION CO., excelling in staff management and process improvement. Enhanced customer satisfaction through effective problem-solving and streamlined workflows, while fostering a collaborative team environment. Skilled in strategic planning and data analytics, driving operational efficiency and reducing turnover.
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
5
5
years of professional experience
6
6
Languages
Work History
ARAMCO APPROVED OPERATION SUPERVISOR
ALSAIF TRANSPORTATION CO.
EASTERN REGION
11.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
- Generated reports detailing findings and recommendations.
- Collected, arranged, and input information into database system.
- Educated staff on organizational mission and goals to help employees achieve success.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Fleet Coordinator
HITECH SECURITY SOLUTIONS
PATANCHERU, INDIA
09.2020 - 08.2023
- Contributed to the development of long-term strategic plans related to fleet management, incorporating factors such as industry advancements, internal growth projections, and anticipated changes in regulations or market conditions.
- Enhanced driver training programs to promote safe driving practices and improve overall fleet safety records.
- Ensured compliance with safety regulations by conducting regular inspections and addressing issues promptly.
- Coordinated the decommissioning of retired vehicles, ensuring proper disposal procedures were followed and maximizing resale value where applicable.
Education
TREND FASHION DESIGNING - TREND FASHION DESIGNING
Maharaja ITI
Thrissur 04.2001 -
Bachelor of Electrical Engineering - Electrical
LUNA ITC,
Irinjalakuda 04.2001 -
High School Diploma -
L.B.S.M.H.S.S AVITTIATHUR
Irinjalakuda 04.2001 -
Skills
Staff management
Operations management
Process improvement
Strategic planning
Inventory control
Schedule development
Data analytics
Decision-making
Customer service
Team building
Goal oriented
Attention to detail
Analytical thinking
Complex Problem-solving
Processes and procedures
Project management
Project planning
Waste reduction
Process monitoring and improvement
Contract management
Policy enforcement
Industrial hygiene
Inventory oversight
Software
Timeline
ARAMCO APPROVED OPERATION SUPERVISOR
ALSAIF TRANSPORTATION CO.
11.2023 - Current
Fleet Coordinator
HITECH SECURITY SOLUTIONS
09.2020 - 08.2023
TREND FASHION DESIGNING - TREND FASHION DESIGNING
Maharaja ITI
04.2001 -
Bachelor of Electrical Engineering - Electrical
LUNA ITC,
04.2001 -
High School Diploma -
L.B.S.M.H.S.S AVITTIATHUR
04.2001 -