RAIHAN KAZI KAMAL
BRAHMANBARIA,BANGLADESH
Summary
Enthusiastic retail professional with more than 5 years of hands-on experience in customer service, payment processing, and sales. Strong communicator and team player, willing and capable of learning new processes to support overall organisational success.
Overview
7
7
years of professional experience
Work history
Cashier assistant
SHAHI ABU WALEED TEA COMPANY
Riyadh, SAUDI ARABIA
12.2022 - Current
- Offered product recommendations based on customer needs and preferences.
- Assisted customers in locating products, improving their experience.
- Maintained well-stocked checkout areas for improved functionality and efficiency.
- Ensured accuracy during transactions for error-free cash handling.
- Worked collaboratively within a team setting, fostering a positive work atmosphere.
- Resolved customer complaints and answered queries about store products.
- Educated customers on promotions, offers and special events to enhance product sales.
- Performed end-of-day balancing procedures on tills accurately without discrepancies.
Housekeeping attendant
BAYAT HOTEL
Abha, SAUDI ARABIA
10.2022 - 01.2023
- Delivered superior service by responding promptly to guest requests.
- Secured guest belongings by adhering to strict lost-and-found procedures.
- Improved room appeal through strategic arrangement of furnishings and decoratives.
- Promoted a clean environment with daily vacuuming of all rooms.
- Ensured safety measures whilst handling hazardous cleaning chemicals.
Housekeeping attendant
HOTEL CITY PALACE
MUSCAT, OMAN
09.2018 - 12.2020
- Adhered strictly to safety guidelines whilst using cleaning tools and equipment.
- Complied with hotel policies diligently, promoting professionalism at work place.
- Executed proper waste management, contributing to a healthier living space.
- Delivered superior service by responding promptly to guest requests.
- Maintained pristine room conditions by thorough cleaning and sanitation.
Education
High School Diploma - SLC
UTTARLACKYPUR SECONDARY SCHOOL
BANGLADESH /2014 -
Skills
- STRATEGIC PLANNING
- SELF-CONFIDENCE AND HARD WORKING
- PUNCTUALITY & COMMITMENT
- DECISION MAKING
- STRONG LEADERSHIP
- ABILITY TO WORK IN ANY DIVERSIFIED
- CUSTOMER COMPLAINT RESOLUTIO
- ATTENTION TO DETAIL
- CUSTOMER SERVICE
- PRODUCT KNOWLEDGE
Languages
English
Elementary
Arabic
Elementary
Hindi
Intermediate
Bengali
Fluent
Timeline
Cashier assistant
SHAHI ABU WALEED TEA COMPANY
12.2022 - Current
Housekeeping attendant
BAYAT HOTEL
10.2022 - 01.2023
Housekeeping attendant
HOTEL CITY PALACE
09.2018 - 12.2020
High School Diploma - SLC
UTTARLACKYPUR SECONDARY SCHOOL
/2014 -
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