Raja Shekar Jillala
IT Sysetm / Network Administrator
yanbu,Saudi Arabia
Summary
Highly skilled Senior IT System Administrator with over 8 years of experience in managing and maintaining IT infrastructure. Proficient in system installation, configuration, and troubleshooting. Adept at ensuring system security, optimizing performance, and providing technical support. Strong leadership and project management skills with a proven track record of successful IT projects.
Overview
8
8
years of professional experience
Work history
IT System Administrator
Madagypsum Al rajhi group holding company
Yanbu, Saudi Arabia
09.2021 - Current
- Manage and maintain the company's IT infrastructure, including servers, networks, and storage systems
- Implement and oversee security measures to protect data and systems from cyber threats
- Optimize system performance and troubleshoot issues to ensure minimal downtime
- Lead IT projects, including system upgrades and migrations, ensuring timely and within-budget completion
- Provide technical support and training to staff, enhancing overall IT proficiency within the organization
- Collaborate with other departments to align IT services with business needs
- Installed, configured, and maintained servers, networks, and other IT infrastructure components
- Monitored system performance and implemented improvements to enhance efficiency
- Conducted regular security audits and implemented necessary updates and patches
- Provided technical support to end-users, resolving hardware and software issues
- Assisted in the planning and execution of IT projects, including new system implementations
- Ensured smooth operation of IT systems by performing regular maintenance and troubleshooting.
- Developed standard operating procedures for system administration tasks, improving efficiency.
- Boosted network security with implementation of updated firewall and antivirus software.
- Streamlined helpdesk operations by implementing a ticketing system for efficient issue tracking.
- Collaborated on IT projects with cross-functional teams, delivering innovative solutions.
- Prepared IT reports for management review detailing system usage statistics and recommended improvements.
- Administered company email accounts – added or removed users as necessary – maintaining high-levels of communication flow.
- Improved system efficiency by troubleshooting and resolving complex Office 365 issues.
- Backed up business systems regularly to maintain current network data.
IT System Administrator
Saudi Bell Group
Riyadh, Saudi Arabia
08.2018 - 10.2021
- Ensured smooth operation of IT systems by performing regular maintenance and troubleshooting.
- Developed standard operating procedures for system administration tasks, improving efficiency.
- Boosted network security with implementation of updated firewall and antivirus software.
- Conducted audits of software licences to ensure compliance with industry regulations.
- Prepared IT reports for management review detailing system usage statistics and recommended improvements.
- Implemented virtualisation technology to optimise resource utilisation whilst reducing operational cost.
- Administered company email accounts – added or removed users as necessary – maintaining high-levels of communication flow.
- Managed vendor relationships for procurement of hardware and software products ensuring cost-effective purchases.Software: Microsoft Office Suite, Remote Desktop Tools, Antivirus Software
- Hardware: PCs, Laptops, Printers, Routers Support
- Managing Active Directory, Group Policy, SCCM, Nagios, MFA
- IBM.HP ProLiant DL380p Gen8/Gen9, Dell PowerEdge 730 Virtual Machine Host Supporting
- Administration of ManageEngine Endpoint Central managing and monitoring Servers
- Computers, tracking software versions, and hardware health
- Technical Reporting using SAP systems Cartae the PR and Po.GRN
- Microsoft Windows Server Support & Administration
- Windows Server 2003, 2008, 2012, 2016, 2019 (R2) - Raid 1+0 Raid 5 Configuration, Deployment
- Managing Domain Controller AD, DHCP, DNS, Group Policy, Share folder Data Security Policies
- User Account Management of multiple systems for over 350 users
- Administration of Microsoft Office 365 Outlook / cloud Emails, SharePoint, MS Exchange online Dynamics / Microsoft Power Platform
- Mail Servers Backup for Domin Users
- Experience with Microsoft Azure, ADFS & AD, implementing MFA or SSO technology
- Administration Of Backup Vembu, Backup4all, NAS, SAS storage installation, Support
- Experience with ESET Antivirus, email Gateway Barracuda, Spam Filter & Security Products installation, Support Administration
- Management of software deployment to clients Windows XP, Vista and 7, 8, 10, 11-Configuration Support user account and access management VMware administration
- Networking Printers & Scanners, Scan To folder File Server Administration, Support
- Monitored daily backups, antivirus status, shared storage space and network activity, adjusting network equipment and settings as needed
- Apply system patches and security updates
- Time attendance ZTK Fingerprint Harms software Payroll Management Server Support
- Router & Switch: Cisco Routers 3800, 3600, Cisco Switches 4000, 3750, 3500, 2960, 2950
IT Network Engineer Specialist
GNC ARMAL Company LTD
Riyadh, Saudi Arabia
03.2013 - 09.2017
- Improved network performance by conducting regular system checks and troubleshooting.
- Optimised server functionality for smoother operation.
- Boosted network security with the implementation of advanced encryption protocols.
- Streamlined data recovery tasks, resulting in minimal downtime.
- Designed efficient network infrastructure to support business growth.
- Configured routers, switches and firewalls to deploy and support LAN, WAN and wireless networks.
- Provided smooth communications by configuring LAN technology, wireless access points and controllers.
Education
Certified Information Systems Auditor -
Higher Diploma - Computer Engineering
Government Polytechnic Anakapalli
india 04.2009 - 08.2012
Microsoft Certified Solutions Expert -
Microsoft
Cisco Certified Network Associate -
Cisco
Certified Cybersecurity Professional -
us-council
Skills
- Cybersecurity protocols
- Virtualisation techniques
- Backup and recovery software
- Data privacy awareness
- Security risk identification
- Troubleshooting expertise
- VMware esxi expertise
- Server hardware technologies
- Systems installation
- User training and support
- Disaster recovery implementation
- Cisco networks operation
- Windows server administration
- Technical leadership
- Hardware Maintenance
- IT infrastructure development
- Budget administration
- Infrastructure configuration
- Vendor negotiation
- Firewall maintenance
- Office365 expertise
- Active Directory knowledge
- Microsoft Exchange
- Servers expertise
- Infrastructure updates
- User Support
- Network administration
- IT project management
- Virtualisation technologies
- System development and administration
- Backup configuration
Languages
Telugu
NATIVE LANGUAGE
English
Advanced
C1
Arabic
Advanced
C1
Hindi
Advanced
C1
Personal Information
- Date of birth: 06/20/91
- Nationality: Indian
Custom
References will be made available as per requirement.
Timeline
IT System Administrator
Madagypsum Al rajhi group holding company
09.2021 - Current
IT System Administrator
Saudi Bell Group
08.2018 - 10.2021
IT Network Engineer Specialist
GNC ARMAL Company LTD
03.2013 - 09.2017
Higher Diploma - Computer Engineering
Government Polytechnic Anakapalli
04.2009 - 08.2012
Certified Information Systems Auditor -
Microsoft Certified Solutions Expert -
Microsoft
Cisco Certified Network Associate -
Cisco
Certified Cybersecurity Professional -
us-council
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