Rajaa Mohammed

International Medical Center

Jeddah

12.2017 - Current

Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
Recruited and hired top-performing individuals bringing undeniable experience and wealth of skills to organization.
Participated in committees to discuss electronic health records and methods to improve overall workflows.
Implemented new coding and billing procedures that helped alleviate number of denied claims from insurance carriers.
Provide excellent customer service to patients on the phone and in the office. I also reply to patient emails questions and resolve problems in accordance with instructions.
Enter all sick leaves for patients on the health platform system.
Preparing the patients reports and follow up with doctors.
Scan documents under outpatient/ inpatient category according to the MR number, form number and episode number or date of the form.
Conduct a quality check for each scanned form before storing
Merge Duplicate Records
Assembly and checking of files: 1.1. Collecting documents/files from all departments. 1.2. Assembly of patient file: arrange a group of documents according to assemblage system. 1.3. Checking files: Checking the completion of patient documents. Preparing requested documents for MOH investigation.

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Summary