Rajani Karki
Thirza Avenue , Mitchell Park
Summary
A Bachelor of Business Accounting from King’s Own Institute, with working knowledge of Excel, Ms office and MYOB, currently building practical accounting skills to establish a future career as an accountant with hands-on experience as an Accounts Payable Officer during a successful internship at BGIS Company. Dedicated and detail-oriented professional, with strong communication and time management skills, possessing the ability to accomplish a wide variety of accounting tasks, both autonomously and within a team. Keen to make a valuable contribution to a dynamic organization in the accounting services sector as an Assistant Accountant. Communication skills: Proficient communication skills developed while working closely within a team at Coles and Woolworths. A good listener who also can consult with others and make decisions. Time management skills: Experienced in working within tight deadlines to meet targets while serving a high volume of customers. Ability to work with competing priorities at Coles and Woolworths. Enthusiastic, hardworking, and eager to learn: Reliable and trustworthy with a strong work ethic – demonstrated when getting awarded from Coles. A high achiever; received a credit average at King’s Own Institute.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Account payable Officer
BGIS(APAC) Company
12.2023 - Current
- Reviewing invoices, purchase orders, and expense reports with high accuracy and forwarding them for payment processing
- Used different accounting software and tools to get access to the program such as ABBYY, RAPID and MANHATTAN
- Processing high volume of daily invoices, matching purchase orders to invoices and creating batch payments
- Supplier statement reconciliations
- Executed weekly check runs and electronic payments
- Contributed to month-end closing and financial reporting
- Engaged in vendor communication, resolving issues efficiently
- Participated in process improvement initiatives.
Customer Service Supervisor
Woolworths
03.2022 - Current
- Assisting customers with billing inquiries and clarifying discrepancies
- Managing customers accounts and updating information as needed
- Processing payments and guiding on billing-related matters
- Handling customers inquiries, concerns, and issues through various channels such as phone calls, emails, and chat
- Providing information about rewards discount card and member price savings
- Conducting follow-ups to ensure customers satisfaction and understanding, the company targets
- Work closely with adjusters, legal terms, and conditions.
Customer Service Supervisor
Coles
11.2019 - Current
- Demonstrated excellent sales and customer service skills in a busy, highly competitive sales environment
- Responsible for cashing tills and banking at the end of the shift
- Training of new staff in everyday processes and tasks to ensure consistency in the service delivery
- Store opening and closing when necessary
- Answer all the customer calls and inquiries- first point of contact during the shift
- Process various customer service request like return items, refund etc
- Achievement - Awarded employee of the month in 2020 as fast scanner and discipline behaviour.
CREW TRAINER
McDonalds
11.2019 - 01.2022
- Manage food preparation and maintain cleanliness and punctuality while effectively supporting customers in daily transactions with suggestive selling methods
- Utilize customer service skills while displaying creativity with culinary art to ensure a positive atmosphere for all guests and co-workers
- Provide genuine customer service to all guests, daily use of computerized POS terminal, and adhere to company training guidelines
- Communicate clearly and positively with co- workers and management, master point-of-service (POS) computer system for automated ordering.
Education
Bachelor of Business Accounting -
King’s Own Institute
Skills
- Summary
- Trained in the use of Excel and MYOB, including banking, sales, and reports functions
- Familiarity with financial transactions through self-study
- Advanced MS Office skills
- Excellent written and verbal communication skills demonstrated by working in a customer centric role in retail
- Strong attention to detail and analytical skills developed through university assignments, projects, and presentations
- Accounts Payable Processing
- Invoice Verification
- Purchase Order Management
- Reconciliation
- Financial Reporting
- Expense Report Review
Linkedin profile
http://www.linkedin.com/in/rajanikarki01
Languages
- English
- Nepali
- Hindi
Certification
Professional Year Apr 2023 – Present
Performance Education, Adelaide
This program is recognised by CA/CPA and APYP and assists graduates in enhancing their employability.
Subjects include, Australian Business Culture, Australian Workplace Skills, Professional Workplace Writing, Business Communication.
Timeline
Account payable Officer
BGIS(APAC) Company
12.2023 - Current
Customer Service Supervisor
Woolworths
03.2022 - Current
Customer Service Supervisor
Coles
11.2019 - Current
CREW TRAINER
McDonalds
11.2019 - 01.2022
Bachelor of Business Accounting -
King’s Own Institute
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