Rajat Singh

- Leading Operations and Strategic changes successfully, below mentioned projects were lead successfully and completed on time.

Transformation & Change

As a result, significantly improved the bottom line by an impressive 1.7%, showcasing the tangible impact of our strategic initiatives on the organization's financial success.
CXR project- (Customer Experience Revival Project)

Leading the Project and so far, - 20 stores are renovated with 4 season concepts.

LIFT project – (Inventory reduction- 1 Billion SR)
Empty Backdoor Project to reduce stock holding by 1Billion SR.
OPERATIONAL DASHBOARD-FORMATIONS

Operational Areas & Achievements

• Sales in the region experienced substantial year-on-year growth, achieving an impressive 11.5 % increase.
• 10 MILLION Customers enrolled for the Loyalty & Panda Plus Card so far.
• Successfully renovated 45 stores (CXR -Project), with 4-season Concept, our efforts have paid off, as these renovated stores have demonstrated an impressive sales growth of 30% vs last year.
• Best EBITDA achieved in the kingdom for the year 2022.
• Successfully Launched SOL division and even better that nearly 2500 staff members have obtained their PREP certification.
• Commercial Margin increased from 22% to 25%, with the support of commercial Team.
• Staff Cost reduced by 1.5% by implementing the right budget and actions for stores. (Right scheduling Matrix is the key).
• Organized regular inventory counts to keep records accurate and identify supply needs or loss points-unknown loss reduced to 0.6 % for the region.
• Staff Retention rate is enhanced to 85% by Developing and implementing right techniques.
• Implemented tracking systems to monitor campaign analytics helping us gain NPS rating between 9 to 10, best in the kingdom.
• Led strategic initiatives to improve scalability, agility, and efficiency.
• A remarkable reduction in known waste to just 0.5% is achieved, through a proactive approach and implementation of efficient processes.
• Setting the marketing calendar for the entire year in collaboration with our exceptional marketing team
• Oversaw business staffing and training, building successful, customer-focused team.
• Improved team performance through regular coaching and feedback, fostering culture of continuous improvement.
• Collaborated with cross-company departments, developing new strategies to capitalize on emerging customer trends.
• Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
• Exceeded corporate financial objectives related to profitability and budget adherence, applying stringent cost controls.

• Directed administration and optimization of financial operations, payroll and accounting processes.
• Established key stakeholder relationships to foster partnerships and collaborations.
• Spearheaded expansion strategies to increase business market share, drive growth and increase customer base.
• Increased margins by 1.8% and revenues 5% with cross-selling and pricing initiatives.
• Motivated staff to drive delivery and exceed targets.
• Led operational oversight and budgetary supervision for 25 locations.
• Developed professional relationships with business partners, shareholders and authorities to establish trust, rapport and reliability.
• Represented company in public forums, enhancing brand reputation and visibility.
• Certified company met relevant legal and regulatory requirements.
• Designed business strategies to acquire short and long-term goals for company.
• Re engineered departments to establish top-performing groups while decreasing costs by 1.2%.
• Maintained agile, responsible organisation with sustained revenue growth by monitoring industry forecasts, honing budgets and adjusting marketing strategies.

• Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
• Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
• Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
• Maintained ownership of retail sales pipeline, sourcing and developing new business opportunities to drive sales.
• Established budgets for programmed activities and controlled expenditure to meet targets.
• Created and maintained displays and signs.
• Grew annual revenue by 4.7% with targeted sales and marketing strategy.

• Through strategic initiatives and effective management, achieved a noteworthy increase in the company's bottom line, driving a remarkable growth of 1.5% in profitability.
  Successfully spearheaded the opening of nine stores, meticulously overseeing all aspects of the process from planning to execution. This achievement showcased our ability to expand the company's footprint and capture new market opportunities.
• Transformed complete retail Operations and staff cost reduced to 6.5%.
• Best Recruitment system was introduced to hire right staff, staff retention enhanced.
• Drove year-over-year business growth while leading operations, strategic vision and long-range planning resulted in 12 to 15 % growth YOY.
• Improved productivity after reviewing and modifying operations and workflows- Fill rate improved by 90%
• Offered feedback to Board Members on strategies for increasing sales, expanding markets, and promoting business.
• Fresh waste is reduced to 0.4%by taking the right actions.
• Established performance goals for employees and encouraged continuous improvement.
• Right assortment of KVI/WARM /REGULAR.
• Led overall direction, coordination and evaluation of department functions.
• Led and coached team leaders to meet performance targets and deliver operational excellence.
• Tracked and reported on KPIs, investigating variances and developing solutions to address bottlenecks or constraints.