Rajiv Yadav
Khobar
Summary
Dynamic Supervisor with proven success at Panda, enhancing team productivity through strategic training and effective inventory management. Skilled in process improvement and staff development, I foster a collaborative environment that drives exceptional customer service and operational efficiency. Committed to achieving organizational goals while maintaining high safety standards.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Shelf Replacement(Stocker)
Panda
Khobar
12.2013 - Current
- Trained new staff members on operational procedures and customer service standards to ensure quality performance.
- Facilitated team meetings to discuss performance goals, address concerns, and promote collaboration among staff.
- Managed inventory levels effectively, ensuring product availability while minimizing excess stock.
- Coordinated schedule adjustments to optimize staffing levels during peak business hours, improving service efficiency.
- Monitored employee performance, providing regular feedback and coaching to enhance individual and team productivity.
- Implemented process improvements that streamlined operations and reduced wait times for customers.
- Conducted performance evaluations, identifying strengths and areas for development within the team.
- Developed training materials to support ongoing employee development and enhance service capabilities.
- Maintained clear communication with upper management regarding team performance and operational challenges.
- Resolved customer complaints swiftly and effectively, fostering a positive customer experience.
- Encouraged a culture of accountability and teamwork, empowering staff to take ownership of their roles.
- Analyzed sales data to identify trends and inform strategic decisions for improving service offerings.
- Supported budget management efforts by tracking departmental expenses and identifying cost-saving opportunities.
- Promoted conflict resolution techniques among team members to maintain a positive workplace environment.
- Identified training needs through performance assessments, aligning development programs with organizational goals.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Implemented cost-saving measures, significantly reducing operational expenses.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Collected, arranged, and input information into database system.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
Urlabari Multiple Collage
Urlabari,NepalSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Decision-making
- Complex Problem-solving
- Strategic planning
- Inventory control
- Staff development
- Staff discipline
- Team building
- Employee motivation
- Operations management
- Process improvement
- Process monitoring and improvement
- Project management
- Relationship building
- Schedule development
- Policy enforcement
- Project planning
- Public speaking
- Inventory oversight
- Negotiation
- Software experience
- Waste reduction
- Verbal and written communication
- Safety protocols
- Quality control
- Teamwork and collaboration
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Interpersonal skills
- Task prioritization
- Written communication
- Audit reporting
- Quality assurance
- Issue research
- Teamwork
- Customer relationship management
- Inventory management
Languages
English
Upper intermediate (B2)
Hindi
Advanced (C1)
Arabic
Intermediate (B1)
Nepali
Bilingual or Proficient (C2)
Additional Information
- Making all the suppliers/vendors P.O and GRN (Local)
- Tracking Fresh Product
- Scanning all the Incoming and Outgoing Stocks.
- Handling incoming & Outgoing shipment.
- Verifying the accuracy of shipment documents.
- Reports discrepancies to relevant stakeholders.
- Manage the shipment & receipts of all products materials and supplies.
- Check, inspect, examines, and counts all products being unloaded for
quality and quantity against purchase order.
- Track & trace and update the status of incoming and outgoing shipments.
Certification
Panda Star 2016,2017,2019
Timeline
Shelf Replacement(Stocker)
Panda
12.2013 - Current
Urlabari Multiple Collage