Rakan Abdulaziz Al-Ghanim
Riyadh,Riyadh Region
Summary
Detail-oriented professional with expertise in Microsoft Office, including Excel, Outlook, and Word. Demonstrates strong bilingual communication skills and excels in team collaboration while also thriving in independent learning environments. Known for active listening and a friendly demeanour, aiming to leverage these skills to contribute effectively to organisational success.
Overview
18
18
years of professional experience
Work history
Material planner
SIG Combibloc
Riyadh
2025.06 - Current
- Coordinated with sales team to obtain orders for effective planning.
- Organised customer orders for timely fulfilment in the workflow. for efficient delivery within the planner workflow.
- Checked plans and assembled required materials prior to work initiation.
Junior manager (Customer Service)
Delmon Product LTD
2014.10 - 2025.04
- Coordinated training sessions that developed staff skills and ensured consistent service quality.
- Established performance metrics that provided clear visibility into team productivity and identified areas for improvement.
- Implemented new procedures that streamlined daily operations and enhanced departmental efficiency.
Executive sales representative
jarir bookstore
Riyadh, Riyadh Region
2012.11 - 2013.09
- Conducted product presentations for prospective clients to elevate brand visibility.
- Established client networks to enhance sales performance through strategic outreach.
- Presented weekly performance reports to senior management on goal progress.
- Facilitated team meetings to optimise daily operations and drive efficiency.
Sales
Al-Jazera bank
Riyadh, Riyadh Region
2011.09 - 2012.09
- Explained loan and visa card benefits in clear, step-by-step terms, facilitating informed decision-making for customers.
- Received customer questions and linked them to suitable loan options, ensuring tailored solutions that meet customer needs.
- Advised customers on loan products and visa card benefits during sales calls, enhancing customer understanding and satisfaction.
Salesman (Office supplies)
Jarir Bookstore
Riyadh, Riyadh Region
2010.08 - 2011.09
- Listened to customer concerns and resolved issues by providing helpful guidance.
- Checked stock availability on shelves to ensure items were ready for sale.
- Cleared and organised shelves to improve product visibility and maintain a tidy shopping area.
Technical Support
S.N.S
Yanbu, Medina Region
2008.05 - 2010.08
- Troubleshot product issues and tested performance post-repairs to guarantee functionality.
- Attended setup meetings to operate audio and visual equipment, ensuring safe and efficient event execution.
- Ran audio and video cables, ensuring secure connections for optimal equipment performance.
Education
Diploma - technical support, Electronic department
Riyadh Technical College
Riyadh, Riyadh RegionSkills
- Inventory management
- Forecasting strategies
- RFID tracking knowledge
- Microsoft Office
- Cross-functional collaboration
- Team collaboration
- Active listening
- Bilingual communication
Timeline
Material planner
SIG Combibloc
2025.06 - Current
Junior manager (Customer Service)
Delmon Product LTD
2014.10 - 2025.04
Executive sales representative
jarir bookstore
2012.11 - 2013.09
Sales
Al-Jazera bank
2011.09 - 2012.09
Salesman (Office supplies)
Jarir Bookstore
2010.08 - 2011.09
Technical Support
S.N.S
2008.05 - 2010.08
Diploma - technical support, Electronic department
Riyadh Technical College