RAKAN Aboalamrain
مشرف مدخلي بيانات وخبره في مجال التنظيم وادارة الحشود
Riyadh
Summary
Dynamic usher with a proven track record at Benchmark, excelling in crowd control and customer service. Leveraged strong interpersonal skills to enhance guest experiences and resolve issues effectively. Recognized for improving operational efficiency and ensuring safety during events, demonstrating a commitment to performance improvement and teamwork.
Overview
2
2
Languages
Work History
Usher
Benchmark
- Handled crowd control to maintain order and prevent overcrowding.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Monitored events to identify potential problems and minimize disruptions.
- Worked with other staff members to facilitate smooth flow of operations.
- Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
- Maintained professional demeanor to represent venue and create positive impression.
Usher
Proline
- Collaborated with other ushers to facilitate smooth transitions between performances and intermissions.
- Aided in the resolution of customer complaints or concerns, demonstrating strong problem-solving skills and empathy toward guests'' experiences.
- Reported maintenance or equipment issues for fast resolution to minimize downtime.
- Supported venue management in implementing new procedures for guest service improvement.
Scanner
Weebook
- Supported project management efforts by ensuring relevant documents were digitized and available for team access.
- Collaborated with team members to establish best practices for the scanning process, increasing overall productivity.
- Ensured timely completion of scanning projects by prioritizing tasks and following strict deadlines.
- Assisted in training new employees on scanner usage, contributing to a skilled workforce.
- Streamlined document management for improved organization and easy retrieval of information.
Lighting Designer
Finalcut
Scanner
Weebook
Usher
Eventlabe
Usher
Link Creatives
- Demonstrated adaptability by taking on additional responsibilities during high-volume events or in the absence of other team members.
- Assisted with promotional activities such as handing out flyers or selling merchandise related to specific events at the venue.
- Maintained clean and organized venue to create pleasant experience for guests.
- Improved venue accessibility by offering assistance to patrons with disabilities or mobility challenges.
Usher Supervisor
شركه ستريم
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Supported successful events by coordinating closely with performers, promoters, production crews, and other key stakeholders.
- Contributed to the overall success of events by leveraging strong interpersonal skills to build rapport with patrons, colleagues, and performers alike.
- Maximized profitability with careful oversight of concession sales, inventory management, and cost control measures.
Usher Supervisor
Threads Culture Company
Usher Supervisor
Topix
Education
High School Diploma -
Tadamon
Riyadh03.2020
Skills
Performance improvement
Hospitality service expertise
Policy enforcement
Sense of responsibility
Patience and composure
Working under pressure
Team player mentality
Emergency response
Ticket taking
Ticket verification
Strong interpersonal skills
Ticket checking
Teamwork
Listening skills
Customer service
Timeline
High School Diploma -
Tadamon
Usher
Benchmark
Usher
Proline
Scanner
Weebook
Lighting Designer
Finalcut
Scanner
Weebook
Usher
Eventlabe
Usher
Link Creatives
Usher Supervisor
شركه ستريم
Usher Supervisor
Threads Culture Company
Usher Supervisor
Topix