RAKAN AHMED M. GODUS
Jeddah,Saudi Arabia
Summary
Accomplished professional with expertise in marketing, sales, and business development. Proven ability to enhance customer relations and manage operational processes effectively. Skilled in developing sales strategies and delivering impactful presentations that drive business growth. Strong leadership capabilities in team management and strategic planning.
Resourceful and adaptable Director with 19 years of experience in financial oversight, scheduling, bidding, protocol development and process improvements. Team-oriented leader with expertise in employee engagement, customer relationship management, time management, conflict resolution and cost reduction. Customer-focused in managing accounts and maintaining strong business relationships. Seeking to leverage background in operational leadership to fulfil role with exceptional organisation.
Overview
23
23
years of professional experience
2001
2001
years of post-secondary education
Work history
Director Head of Community Management & Relations
Emaar, The Economic City
Jeddah, Mecca Region
09.2021 - 07.2025
- Spearheaded resident engagement programmes, enhancing satisfaction through events and activities.
- Directed cross-functional teams to achieve project milestones and foster collaboration.
- Cultivated relationships with stakeholders, including freeholders, vendors, and contractors.
- Oversaw daily operations in residential buildings, ensuring cleanliness and maintenance standards.
- Managed financial health of Home Ownership Association, overseeing budget preparation and service charge calculations.
- Developed policies to improve operational efficiency while promptly addressing challenges.
- Implemented company policies and ensured compliance with legal standards and financial requirements.
- Led team to streamline operations through innovative strategies.
Sr. Property & Facility Specialist & offices operation
Jabal Omar Development Co.
Jeddah, KSA
08.2018 - 09.2021
- Manage & Supervise JODC offices (MEP, Fire Alaram, Fire Existinguishers) & hygiene services.
- Prepare & Maintain Common Area Services Charge Model / Price study as per the operational contracts.
- Manage and supervising daily tracking of the stock of F&B and detergents related to the Project & Offices.
- Dealing with suppliers on monthly bases.
- Dealing invoice life cycle process with finance department regarding payment for suppliers.
- Market study for the best prices and bids.
- Controlling office Premises properties related to Admin/Maintenance (i.e.moving furniture of all the offices).
- Supervise and maintian the Covid-19 precautions and procedure (Disinfection of all the offices /Masks /Sanitizers /Temperature / Reports).
- Assist and Support the Sales operation team regarding Clients request and follow-up, to ensure customer complaints are handled and resolved accurately and timely manner.
- Develop and implement plans to improve operational effectiveness and efficiency.
- Aptitude in decision-making and problem-solving.
- Arrange & Followup for meeting request / requirements for Executive Committee and Board Members.
- Workiong on Moving / Transfer offices.
- Receive and tackle all Residential owner complaint, communicate and follow up with all stakeholders to resolve the issue.
- Prepare and submit the preparedness requirements plan during Peak Season (Hajj/Ramadan).
- Coordinate, review and process all utilities billing invoices related to Residential owners and communicate with Finance.
Assistant Manager
Zaki Farsi Real Estate Development Co.
06.2018 - 08.2018
Senior Relationship Manager
Damac Properties Company
Jeddah, KSA
05.2012 - 01.2018
- Targeting potential clients and satisfaction their need whenever possible.
- Responsible for preparing operation procedures (SOP) for both selling and leasing process.
- Real Estate investment management and consultations.
- Presenting projects proposals for clients.
- Negotiating and closing deals.
- Following-up with targeted clients.
- Preparing weekly sales calls report.
- Providing market researches (customer questionnaires, cadastral survey and reports).
- Keep client updated to maintain continuity of communication.
- Other duties as assigned.
Sales Manager Assistant
Assets Group for Financial Consulting Services & Real Estate Development & Marketing
Jeddah, KSA
10.2008 - 05.2012
Regional Manager (Rawda Center)
Al-Saedan Real Estate Company
Jeddah, KSA
03.2007 - 10.2008
General Marketing Manager (Coral Mall – Stars Avenue)
Midad Company for Real Estate Development & Investment LTD (Coral Mall Commercial Center)
Jeddah, KSA
11.2005 - 11.2006
Leasing Manager
Sadana Establishment for Real Estate Marketing
Jeddah, KSA
01.2004 - 01.2005
Guest service Agent
Le Jeddah Meridian Hotel
Jeddah, KSA
07.2002 - 06.2004
Education
High School of Science Section -
Al-Mostaqbal High School
Jeddah, KSASkills
- Communication skills
- Negotiation and conflict resolution
- Organizational and time management
- Marketing expertise
- Presentation delivery
- Sales proficiency
- Problem solving
- Leadership and team management
- Customer relations
- Risk management
- Budget control
- Sales strategies
- Customer service
- Business development
- Project budgeting
- Business planning
- Operational management
Accomplishments
- HOA Structure, 2022 – 2024
- HOA Implementation, 2022 – 2024
- Cost Model review, 2022 – 2024
- HopOn Smart Mobility Transformation, 2022 – 2024
- KAEC Outdoor Advertising Space Operating and Leasing, 2022 – 2024
- Launch the First Robert in KSA with Aramex, 2022 – 2024
Languages
Arabic
Fluent
English
Advanced
Custom
- Reading
- Swimming
- Traveling
- Acquaintance
Personal Information
- Gender: Male
- Nationality: Saudi
- Marital status: Single
- Place of birth: KSA
Timeline
Director Head of Community Management & Relations
Emaar, The Economic City
09.2021 - 07.2025
Sr. Property & Facility Specialist & offices operation
Jabal Omar Development Co.
08.2018 - 09.2021
Assistant Manager
Zaki Farsi Real Estate Development Co.
06.2018 - 08.2018
Senior Relationship Manager
Damac Properties Company
05.2012 - 01.2018
Sales Manager Assistant
Assets Group for Financial Consulting Services & Real Estate Development & Marketing
10.2008 - 05.2012
Regional Manager (Rawda Center)
Al-Saedan Real Estate Company
03.2007 - 10.2008
General Marketing Manager (Coral Mall – Stars Avenue)
Midad Company for Real Estate Development & Investment LTD (Coral Mall Commercial Center)
11.2005 - 11.2006
Leasing Manager
Sadana Establishment for Real Estate Marketing
01.2004 - 01.2005
Guest service Agent
Le Jeddah Meridian Hotel
07.2002 - 06.2004
High School of Science Section -
Al-Mostaqbal High School
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