Rakan Alghamdi
Saudi Arabia
Summary
Detail-oriented and client-focused Public Relations Officer with hands-on experience in managing client relationships, coordinating services, supporting sales activities, and collecting payments. Proven ability to communicate effectively with clients, follow up on agreements, ensure timely collections, and maintain accurate records. Skilled in building long-term client relationships, resolving issues professionally, and working closely with internal teams to support business operations. Known for strong communication skills, reliability, and the ability to work under pressure while ensuring compliance with organizational policies and Saudi regulations.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work history
Public relations officer
Orient Medical Solutions Company
Western region , Saudi Arabia
10.2024 - Current
- Conduct financial follow-up and debt collection for private and governmental hospitals.
- Monitor outstanding balances and ensure accurate tracking of accounts receivable.
- Communicate with clients to negotiate payment plans and resolve payment disputes.
- Classify clients based on payment behavior and credit compliance.
- Prepare and submit debt confirmation letters and official financial correspondence.
- Coordinate with legal departments regarding overdue and high-risk accounts.
- Prepare professional financial and administrative reports related to collections.
- Manage relationships with private hospitals and follow up on supply and delivery procedures.
- Coordinate with procurement, finance, and legal departments to ensure smooth operations.
- Support public relations activities and maintain a professional company image.
Education
Diploma - Automotive Mechanics
Saudi Japanese High Institute for Automobiles
04.2020 - 08.2022
Skills
- Time Management & Organization
- Professional Communication
- Problem Solving & Decision Making
- Microsoft Outlook & Office Applications
- Supplier procurement and negotiation
- Financial reporting and governance
- B2B sales and negotiation
- B2B client management
- Client Classification & Credit Control
Languages
Arabic
Native
English
Intermediate
Accomplishments
Developed a structured collection plan for hospitals with high outstanding balances.
Improved cash flow through effective follow-up and collection tracking methods.
Implemented a client classification system based on financial behavior and risk level.
Designed an administrative control model to manage credit limits and reduce financial exposure.
Established strong professional relationships with hospital management across the Eastern Region.
Successfully completed and presented a business feasibility study in collaboration with KPMG via the Edraak platform.
Timeline
Public relations officer
Orient Medical Solutions Company
10.2024 - Current
Diploma - Automotive Mechanics
Saudi Japanese High Institute for Automobiles
04.2020 - 08.2022