Rakan Sleem
Riyadh
Summary
Performance-driven B2B Sales & Account Management professional with over 6 years of experience driving revenue growth, optimizing sales pipelines, and managing high-value client relationships within the tech, SaaS, and commercial sectors in Riyadh. Expert in consultative selling methodologies (BANT/MEDDPICC), CRM pipeline tracking, and closing mid-market to enterprise accounts. Proven track record of accelerating lead-to-deal velocity and consistently exceeding revenue quotas in high-growth markets.
Overview
7
7
years of professional experience
Work History
Sales Operation Manager
Music House KSA
Riyadh, Saudi Arabia
01.2026 - Current
- Direct commercial B2B sales operations, overseeing pipeline health and executing targeted client outreach to expand regional market share.
- Utilize advanced client engagement and data-driven upselling methods to consistently exceed monthly team and individual revenue goals.
- Analyze shifting industry trends and competitor behaviors to continuously refine go-to-market strategies and shorten the enterprise sales cycle.
- Cultivate long-term executive-level client relationships, boosting repeat business rates and establishing a highly productive referral network.
Customer Success & Sales Specialist
Blinkco.io
Riyadh, Saudi Arabia
01.2024 - 01.2025
- Managed an active pipeline of over 50+ high-value inbound calls, sales opportunities, and customer success inquiries daily, converting leads into active accounts.
- Leveraged deep product and technical knowledge to align software solutions with client pain points, directly accelerating monthly sales velocity.
- Partnered cross-functionally with account teams to consistently hit and exceed monthly revenue and corporate retention targets.
- Deployed critical analytical thinking to diagnose complex client onboarding bottlenecks, significantly improving retention and customer satisfaction scores.
Sales Executive & Customer Relations
Music House KSA
Riyadh, Saudi Arabia
01.2023 - 12.2024
- Consistently exceeded monthly sales goals through effective client engagement and upselling methods.
- Realized 200% boost in overall sales performance during two-year period via focused outreach.
- Created a solid customer base through tailored recommendations and high-quality service.
- Addressed customer inquiries, complaints, and after-sales support to ensure optimal satisfaction.
- Cultivated customer loyalty, resulting in elevated repeat business rates.
- Formed enduring relationships with clients, facilitating substantial referral generation.
- Reviewed industry trends and competitor behaviours to enhance sales strategies.
Senior Sales Executive
MakanE
Riyadh, Saudi Arabia
01.2022 - 12.2023
- Executed aggressive outbound prospecting strategies, conducting over 30+ qualified cold calls daily and securing 3 high-impact face-to-face presentations per week.
- Demonstrated platform architecture and product features to mid-market prospects, systematically overcoming technical objections to secure contract signatures.
- Conducted regular localized market trend analyses to deploy highly targeted B2B sales frameworks across the Riyadh territory.
Account Manager
B2B Business Development
Riyadh, Saudi Arabia
01.2021 - 01.2022
- Managed end-to-end digital solution onboarding and training for new enterprise accounts, conducting 3 strategic integration meetings daily.
- Consulted clients on integrating operational infrastructure, including online payment gateways and logistics/delivery partners, to streamline merchant workflows.
- Advised B2B clients on digital marketing strategies and brand visibility frameworks, deepening account stickiness and boosting long-term customer retention.
Merchandising Supervisor
Almunajem Group
Riyadh, Saudi Arabia
01.2020 - 12.2021
- Supervised a dedicated merchandising and field sales team, tracking operational KPIs to optimize product visibility and drive on-the-floor sales growth.
- Generated data-driven, detailed reports mapping sales trends and inventory movements to predict stock velocity and predict market demand.
Education
Bachelor's - Communication and Media Studies
Budapest Metropolitan University
Budapest, Hungary01-2018
Skills
Sales Execution: B2B Sales Strategy, Consultative Selling, Enterprise Hunting, Lead Qualification (BANT), MEDDPICC
Account & Pipeline Management: Cross-Selling, Customer Retention Strategies, Key Account Management, Pipeline Velocity
Technology & Operations: Advanced Excel, Commercial Operations, CRM Architecture, Data Analytics, HubSpot Enterprise
Timeline
Sales Operation Manager
Music House KSA
01.2026 - Current
Customer Success & Sales Specialist
Blinkco.io
01.2024 - 01.2025
Sales Executive & Customer Relations
Music House KSA
01.2023 - 12.2024
Senior Sales Executive
MakanE
01.2022 - 12.2023
Account Manager
B2B Business Development
01.2021 - 01.2022
Merchandising Supervisor
Almunajem Group
01.2020 - 12.2021
Bachelor's - Communication and Media Studies
Budapest Metropolitan University