Odoo
Rakan S Aljohani
Jeddah
Summary
Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Business Owner
Platinum Import
Jeddah
06.2020 - Current
- Conducted target market research to discover customer needs and analyze competitor trends.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Receptionist
Central Hotel By Rotana
Jeddah
04.2022 - 08.2022
- Managed multiple tasks and met time-sensitive deadlines.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Handled assignments independently with good judgement and critical thinking skills.
Receptionist Trainee
Intercontinental Hotel
Jeddah
01.2022 - 03.2022
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Cruise Ambassador
MSC Cruise
Jeddah
10.2021 - 12.2021
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians and business executives.
- Helped customers with passport and visa applications.
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
Education
Bachelors - Event Management
King Abdulaziz University
Jeddah 03.2018 - 06.2023
High School Degree - Natural Sciences
Al Hejaz High School
Jeddah 10.2016 - 06.2018
Skills
Customer Relations
Business administration
Staff Management
Sales and marketing
Advertising design
Software
Canva
Excel
Trello
Timeline
Receptionist
Central Hotel By Rotana
04.2022 - 08.2022
Receptionist Trainee
Intercontinental Hotel
01.2022 - 03.2022
Cruise Ambassador
MSC Cruise
10.2021 - 12.2021
Business Owner
Platinum Import
06.2020 - Current
Bachelors - Event Management
King Abdulaziz University
03.2018 - 06.2023
High School Degree - Natural Sciences
Al Hejaz High School
10.2016 - 06.2018