Rama Al Bitar
Riyadh
Summary
Highly skilled professional with a strong knowledge of computer and video technology, adept at dealing with customer complaints and calls in a highly professional manner. Demonstrates exceptional attention to detail, problem-solving abilities, and creativity. Proficient in Microsoft Word, Excel, PowerPoint, and social media management. Known for punctuality, organisation, and the ability to respond and adapt to the needs of all customers.
Overview
7
7
years of professional experience
Work History
Marketing coordinator
Meras Medical Group
Riyadh, Saudi arabia
07.2022 - Current
- Developed and implemented comprehensive digital marketing strategies that resulted in a 50% increase in lead generation.
- Led a team in creating engaging content for social media platforms, achieving a 25% increase in audience engagement.
- Analyzed market trends and customer feedback to refine product positioning and messaging, enhancing customer satisfaction by 15%.
Managing Social Media Sites
Etlalet Panorama
08.2020 - 03.2022
- Monitor Customer Satisfaction With All Services
- Worked on The Development Of Social Networking Pages ( Instagram-Snapchat-TIK Tok )
Marketing
AL Mumayaz Medical Complex
04.2018 - 05.2019
- Marketing by Specialized Data For Interested Customers
- Provide administrative support to the Directors of Marketing and Global Operations
- Ensured that all the assigned sales-related deadlines were always met
Education
High School - Marketing
32 high School
Riyadh, Riyadh Region 4 2018/2015 - 5 2019/2018
Skills
- Strong knowledge of computer and video technology
- Attention to details
- Dealing with customer complaints
- Problem solving
- Dealing with calls in a highly professional manner
- Able to respond and adapt to the needs of all customers
- Punctuality
- Creativity
- Organized
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Social Media
Languages
English
Upper intermediate
Arabic
Native
Custom
- Communicative
- Punctuality
- Creativity
- Organized
Personal Information
- Date of birth: 02/26/99
- Nationality: Syrian
Timeline
Marketing coordinator
Meras Medical Group
07.2022 - Current
Managing Social Media Sites
Etlalet Panorama
08.2020 - 03.2022
Marketing
AL Mumayaz Medical Complex
04.2018 - 05.2019
High School - Marketing
32 high School
4 2018/2015 - 5 2019/2018
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