Rami Abubaker
Kingdom of Saudi Arabia
Summary
Facility management with background in service leadership roles. Coordinates daily operations through strategic staff and resource planning. Knowledgeable about industry trends and focused on remaining ahead of competitors by proactively meeting evolving consumer demands.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operation Manager
El seif operation & maintenance (ESOM)
Dammam, Eastern Province
11.2022 - Current
- Quality improvement.
- Safety improvements.
- Cost reduction.
- Business development.
- Initiatives to exceed customer expectations.
- Manage resources (500 employee).
- Operation responsibility.
Project Manager
El seif operation & maintenance (ESOM)
Yanbu, Medina Region
01.2018 - 11.2022
- Recruited high-performing, reliable staff for improved team productivity.
- Facilitated communication and collaboration across departments.
- Forecasted long-term business objectives.
- Deescalated internal conflict and implemented motivational techniques.
- Stored transaction information securely for thorough financial reference.
- Executed data-driven sales and marketing strategies to boost revenue.
- Devised activity and service plans to meet customer requirements.
- Forged working relationships with suppliers and negotiated purchasing conditions.
- Kept appropriate stock levels to meet operational needs.
- Monitored industry trends, adapting services to suit consumer demand.
- Briefed and motivated staff to deliver daily operational requirements.
- Oversaw bookings with accurate calendar management.
- Actioned customer feedback to promote continued service improvement.
- Organized continuous facilities cleaning, minimizing risk and maintaining professional appearance.
- Received and resolved customer complaints escalated by staff.
- Scheduled shifts based on seasonal demands and staff availability.
- Directed and supervised front-of-house operations, upholding company standards.
- Established competitive pricing strategies to augment sales.
- Maintained excellent health and safety standards for continued compliance.
- Tracked expenses and business outgoings to remain within cashflow targets.
Site Engineer
Mohammad Ali Al- Swailem Co. (MASCO)
Riyadh, Riyadh Region
01.2015 - 01.2018
- Sourced construction materials for numerous sites, negotiating cost-effective solutions.
- Updated engineering calculations and designs to effectively deliver project goals.
- Prepared and reviewed engineering specifications, scopes of work, schedules of payments and associated documents.
- Finalize 1150 villa full services like ( power LV & HV, communication, street light ).
Education
Bachelor of Science - Electrical engineer
University of Jordan
Amman, Jordan09.2014
Skills
- Project estimation and bidding
- Proposal creation
- Training and development
- Hiring and training
- Compliance understanding
- Financial administration
- Project planning and development
- Advanced problem solving
- Contract Management
- Budget administration
- Staff Management
- Project Management
- Advanced understanding of [ Microsoft Office, AutoCAD ]
- Expense reports
Accomplishments
- Increased company revenue by SR 500K monthly by negotiating new project like SAMREF housing and building maintenance.
Certification
- CFM- Certified Facility Manager course and study ongoing to get the certification.
Languages
Arabic, English
Native language
Arabic
Master or proficient
C2
English
Advanced
C1
Timeline
Operation Manager
El seif operation & maintenance (ESOM)
11.2022 - Current
Project Manager
El seif operation & maintenance (ESOM)
01.2018 - 11.2022
Site Engineer
Mohammad Ali Al- Swailem Co. (MASCO)
01.2015 - 01.2018
Bachelor of Science - Electrical engineer
University of Jordan
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