Rami AlKourdi

• Managing the online store (E-commerce) in terms of sales, customers and orders.
  Managing social media accounts content in terms of Graphic design (Social media
  designs), publishing, and increasing the number of followers.
  Create and manage paid and unpaid marketing campaigns for accounts:
  (Snapchat + Instagram + Facebook + Twitter + TikTok + Google Ads + Google Analytics
  + Google Merchant + Google Shopping).
  Training new employees on sales, products and customer service, and how to use the
  approved system in the company.
  Monitor employee performance and response to training.
  Design digital media campaigns aligned with business goals.
   Manage end-to-end digital projects.
   Monitor ROI, KPIs and Google Analytics.
   Stay up-to-date with digital media developments.

• Responsibilities : Work on transporting and storing goods
• Processing requests and overseeing the order completion cycle
• Handle supplies, inventory, materials and products through the delivery system with warehouse and showrooms efficiently and safely
• Prepare loads for shipping
• Arranging transfers, scheduling employees, and coordinating deliveries to meet customer demands while minimizing delays as possible
• Manage activities throughout the order fulfillment and transportation cycle to ensure established deadlines are met
• Supervising the inventory of goods and vehicles
• Coordination of people and processes to achieve efficient distribution of goods
• Keep records of warehouse stock, executed orders, etc
• Preparing accurate reports for senior management

• Responsibilities : Coordinate the sales team by managing schedules between showrooms, factory and warehouses
• Training and developing new employees
• Monitor employee performance and response to training
• Monitor and organize stock and distribute new products to showrooms
• Store and sort financial and non-financial data in electronic form and submit reports to senior management
• Monitor team progress, identify shortcomings, and suggest improvements
• Ensure compliance with laws and policies
• Check orders with the right prices, discounts and product numbers
• Cooperate with other departments to ensure efficient sales and marketing, inquiries and delivery
• Collaborate with senior sales staff at weekly meetings by creating and maintaining monthly sales reports

Overseeing retail inventory.
Making sure the team adheres to company policies, resolving customer complaints,
leading the team, and organizing the team schedule.
Training and developing new employees.
Monitor employee performance and response to training.
Resolving customer issues to their overall satisfaction.

Providing leadership and direction to all employees.
Ensuring product quality and availability.
Supporting store manager as needed