Rami Mohammed Ali

Results-oriented food and beverage manager with proven ability to enhance customer satisfaction and operational efficiency. Successfully improved team morale and streamlined service processes, leading to increased revenue and guest experiences. Expertise in staff training, inventory management, and fostering a collaborative work environment. Committed to aligning team efforts with company values to achieve optimal results.

• Taking care of all food and beverage department - all day dining restaurant - café shop - All signature restaurants - room service - pool café & restaurant - Banquet wedding & meeting rooms and catering up to 800 persons and more.
• Manage F&B day-to-day operations within budgeted guidelines and to the highest standards.
• Strongly presents in operation and events facilities to monitoring the service procedures and guest's feedback.
• Planning of the food and beverage department to meet the daily needs of operation.
• Supervise the activities / promotions in all outlets and make sure all it happened on time.
• Work together with all managers and the executive chef to come up with new ideas to increase the sales and reached the high quality of food and service and guests' satisfaction.
• Communicate with all the managers /in charges to have done the yearly training with target of 4 hours per month, & provide for ongoing training of staff as needed.
• Communicate with all concerned to clear all yearly public holidays, & vacation.
• Make sure all the Yearly business / promotions plan are done.
• Discussed all the guest's feedback in a weekly basis meeting with all in charges.
• Quality control, keep all food and beverage up to standards and in excellent presentation.
• Keep the staff well-groomed as per the standard & Keep the restaurants and kitchen clean and make sure that all kitchen and service team are following the HACCP and hygiene standards.
• Responsible for managing labor cost, including overtime.
• Assist with developing monthly and quarterly specials, events.
• Hold departmental staff meetings to keep everyone informed of our problems/progress.
• Maintain positive staff relations treat the fairly and equally.
• Maintain all Standards - Service & kitchen Standards & Ensure Smooth Operations of Department.
• Ensure all restaurants maintenance up to the standards light, sound, room temperature, cleanliness, line of sight, table maintenance, promotional materials, etc.
• Assist to clearly assign and delegate responsibility and authority for the operation.
• Assist to develop, implement and monitor schedules for the operation of all restaurants, banquet to make sure all areas covered with enough staff.
• Identify customers' needs and respond proactively to all their concerns.
• Lead F&B team by attracting, recruiting, training and appraising talented personnel.
• Ability to spot and resolve problems efficiently.
• Assist other departments wherever necessary and maintain good working relationships.
• Make sure all outlets are open and close as per hotel policy.
• Oversee & inspect all cleanliness of staff and all departments in daily basis.
• Controlling and monitoring F&B cost.
• Preparing F&B Budget and related forecasted.
• To assist in preparation of yearly F&B operating and CAPEX budgets.
• To assist in the monitoring of F&B budgets and costs as per company policy.
• To perform F&B Administrative tasks to the required proficiency level.
• To assist in regularly review F&B service processes and standards.
• To plan for the necessary equipment in order to ensure a hassle-free operation.
• To collaborate with the Chief Engineer to set-up and operate a Preventive Maintenance programmer for all F&B outlets and equipment.
• To conduct daily and monthly communication meetings to ensure an effective flow of information occurs within the department.
• Achieved always the target for the brand standard.
• Achieved always the target for Ezra financial Audit.
• Achieved the Goals for guest voice related for BSA.

• Catering and Event Management Core Knowledge
• Manager of year for 2018 (Marriott International Aloft hotel)
• KSA Training course for Marriott international brand
• Food hygiene courses from SGS Qatar (HACCP)
• High field food hygiene level 3 in food safety for catering (RQF)
• Leadership Management training by Marriott
• leadership management training by Rotana.
• introductions to tourism - industry management UNWTO by ministry of tourism .
• across department Training (Hotels revenue / F/O / HK (in progress)

• Drawing
• Reading

Reference will be furnished upon Request