RAMI RAJKHAN

• Conducting market and competitor analysis to develop strategic plans, identifying potential growth opportunities.
• Building and maintain strong relationships with clients and investors, fostering effective communication channels and understanding their needs.
• Identifying and developing suitable products and services tailored to client requirements.
• Preparing and presenting skilled proposals and innovative solutions, ensuring the ability to persuade and influence stakeholders.
• Led business negotiations, achieving mutually beneficial agreements while ensuring successful contract execution.
• Managing project development processes within defined timeframes and budget constraints, ensuring high-quality outcomes.
• Monitoring financial performance and evaluated the success of strategies, providing periodic progress and challenge reports to senior management.
• Exploring and initiate diverse project opportunities for organizational growth.

• Conducted studies focused on analysing current strategies and evaluating feasibility and potential results of proposals.
• Guided clients toward improved organisational structures and better solutions for identified problems.
• Prepared proposals with revised methods, new strategies and redefined functions.
• Encouraged development of clear objectives and action plans.
• Helped organisations improve customer satisfaction and achieve measurable results.
• Led Customer Journey Mapping: Designed and analysed comprehensive customer journey maps, identifying key touchpoints to improve overall customer satisfaction and retention.
• Data-Driven Enhancements: Gathered and analysed customer feedback and data (NPS, CSAT, CES) to inform business decisions and implemented strategies to address pain points.

• Created and designed the complete commercial and operational plan for start-up business, covering:

• Detailed analysis of the Saudi and GCC markets, their specific needs, and business opportunities.

• Designing the complete business model and allocation of sales channels Communication with potential partners and development of new suppliers.

• Coordination with suppliers to obtain their cooperation towards business objectives and needs.

• Facility layout and engineering works planning for the production floor.

• Determination of manpower requirement and growth plans Selecting the most appropriate research methodologies and techniques.

• Created and implemented overall business strategy to facilitate all managerial decision-making.

Responsible of the overall new business projects overall the KSA, including:

• Working on the company contracting classification letter for the governments projects sector.

• Oversaw full sales lifecycle from prospecting clients to closing deals.

• Created new client pipeline to meet monthly targets.

• Provided practical customer and market insight for improved strategic planning with shareholders.

• Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.

Responsible of the overall business unit performance, including:

• Demand Planning: Develop sales plans and forecasts and create procurement plans to maximize profitability for recycling of PET plastic and old corrugated containers

• Inventory Management: Optimize tied up capital in Inventory while ensuring customer service level is always high.

• production Planning: Responsible for planning and operating the daily production per hour to achieve and maintain JIT production.

• Logistics: Develop and evaluate raw material receiving plans, manage storage of materials, and coordinate with transporters for inbound and outbound deliveries.

• Supplier Management: Plan, train, and supervise supplier development, improvement, and termination efforts as indicated by performance.

Created and put in action a full business plan for a newly established factory, which covered:

• Marketing plan that demonstrates the business trading model as well as market needs and involvements.

• Operations plan that specifies suppliers, tools, machineries, raw materials and construction plan operating plan.

• Human resource plan that identifies the needs, count and qualifications of the human resources Complete financial plan and budgeting for marketing, operations and human resources needs.