Rami Saad Al-Saloul

o Install and configure software and hardware.
o Manage network servers and technology tools.
o Set up accounts and workstations.
o Monitor performance and maintain systems according to requirements.
o Troubleshoot issues and outages.
o Ensure security through access controls, backups and firewalls.
o Upgrade systems with new releases and models.
o Develop expertise to train staff on new technologies.
o Build an internal wiki with technical documentation, manuals and IT policies.

o Upgrades and maintains a company’s computer
systems, including data communication networks
and software programs.
o Setting up user accounts, permissions and
passwords.
o Overseeing security of all systems, especially the
internet, and installing antivirus protection.
o Fixing network faults and monitor network
performance and suggest improvements to
decision makers
o Troubleshoot and repair faulty hardware and
software.
o Manage and Setting of conference and meeting
rooms to provide the service support and solve
all connection issues

o Coordinating project schedules, resources,
equipment and information.
o Work with STC to identify and define project
requirements, scope and objectives.
o Break projects into doable actions and set
timeframes.
o Issue all appropriate legal paperwork (e.g.
contracts and terms of agreement).
o Create and maintain project documentation,
plans and reports.
o Ensure standards and requirements are met
through conducting quality assurance tests.
o Assigned and follow-up to the daily teams in VIP
department of Riyadh City area.
o Ensure that all closing tickets is done properly and
reflected in STC systems.
o Full knowledge of using STC programs such as
(ICMS, WFMs, Xing, RTTS, RMS, Jasper, Monjaz).
o Follow-up tickets with technicians and help them
to solve all the technical problems.
o Prepared daily progress and quality reports to the
management.

o Coordinating project schedules, resources, equipment and information.

o Issue all appropriate legal paperwork (e.g. contracts and terms of agreement).

o Management and coordination for internal

and external purchasing orders and dealing with suppliers.

o Follow-up of the project from receipt to handed over with payments due.

o Monitoring and tracking shipments and flow of goods into the warehouse.

o Coordinate and control functions of Import like custom clearance and transportation to ensure timely delivery.

o Create and maintain project documentation, plans and reports.