RAMON BELOSVERLAS JR
Riyadh,Riyadh Region
Overview
17
17
years of professional experience
Work history
SUPERVISOR (Fleet and Operation)
Saudi Ekar Limited Company
Riyadh
10.2019 - Current
- In-charge for Ground Operation such as Installation, Dispatching and Manpower etc
- In-charge for Fleets maintenance such as workshop vehicles for repair
- Checking all fleets are in good condition and ready for bookings with customers
- Preparing Hotspot location which have more customers booked a car
- Providing report for operational purposes (Daily and Monthly)
- Documentation /Office Works.
CSE (Customer Service Executive
HANCO, Rent a Car, a Int'l Transportation Co
Jeddah
07.2012 - 09.2019
- (Saudi Joint Stock Company)
- Jeddah KSA
- Take calls from customers and provide them with information regarding the company's products and services
- Respond to customers' queries in a prompt and efficient manner
- Ensure that all information is clearly communicated to customers
- Assist in opening and closing customer accounts and ensure that any limitations are dealt with according to company policies
- Qualifying the Customer's Related Documents by the Time of Renting
- Check and Dispatch Vehicle for RENT and WORKSHOPS
- Make Sure That Our Customers are Satisfied with our Service
- Documentation /Office Works.
- Resolved complaints with proactive problem-solving and analysis.
CSR (Customer Service / Documentation Clerk
2GO
01.2007 - 01.2012
- Express an ABOITIZ company Metro Manila
- Domestic Airport Pasay City Philippines
- Data Encoder
- Downloads and Uploades Process Data Scanners
- Monitor All Cargoes Delivered to the Customer's on Time
- Managed Customer Complaints and directed them to appropriate departments
- Took incoming calls and provided information
- Documentation /Office Works.
Education
Diploma of Higher Education - MS Office
FILCOMTECH
Riyadh, KSA 03.2021 - 04.2021
PROGRAMMING
Southern Mindanao Institute of Technology
2006
Mainit Nabunturan National High School
2003
Skills
- Professional Skills
- Knowledgeable in office equipment such as computer, scanner, copier, fax machine, multi-line phones, comb-binding machines, and label makers
- Dependable - can work without supervision; able to follow directions, both oral and written
- Able to work under pressure and meet deadlines
- Self-motivated, assertive and can quickly learn new procedures and methods
- Well-organized and Efficient
- Professional demeanor
- Interpersonal and Teamwork Skills
- Work well with a diverse group of people
- Work well in a team environment
- Committed to assisting others
- Demonstrated accuracy, and attention to detail
- Honest, friendly, excellent communication skills
- Computer Skills
- Above average skills in
- MS Office suite including Word, Excel, Power Point, Outlook, Open Office
- Able to use MS Access
- Excellent skills in preparing and maintaining spreadsheets
- Able to learn new software applications with ease
- Computer Literate
- Knowledge in MS WORD, MS Power Point, MS excel Application
- Knowledge in Lotus Notes, Outlook Web Application and Developer 2000
- Knowledge in NETWORKING (LAN)
Additional Information
- Enhance My Knowledge and Skills from Basic to Major Responsibilities of Our Company. To Contribute Acquired Knowledge and Experience to The Company, Where My Qualifications Are Best Suited. To Work in Your Company and Have A Challenging Work in Which I Can Use What I Have Learn in My Studies into Real Field.
- Responsible and Dependable as Customer Service Representative with 8 years' Experience with Different Companies. Highly Skilled in Supervising Manpower, Performing in Office Support Duties Such as Providing Information to The Public, Receiving Payments and Addressing Customer Complaints. Areas of expertise include: - Ground Operation Management - Supervising Manpower and workflow - Customer relationship management - MS Word, Excel, PowerPoint - Customer account creation
Languages
English
Advanced
Arabic
Intermediate
Timeline
Diploma of Higher Education - MS Office
FILCOMTECH
03.2021 - 04.2021
SUPERVISOR (Fleet and Operation)
Saudi Ekar Limited Company
10.2019 - Current
CSE (Customer Service Executive
HANCO, Rent a Car, a Int'l Transportation Co
07.2012 - 09.2019
CSR (Customer Service / Documentation Clerk
2GO
01.2007 - 01.2012
PROGRAMMING
Southern Mindanao Institute of Technology
Mainit Nabunturan National High School
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